Introduction to Conflict Resolution
Program Overview
Introduction to Conflict Resolution
Course Details
This course is offered on contract only. For those interested in exploring contract options, gain an overview of collaborative conflict resolution with an emphasis on effective communication skills. Examine the sources and dynamics of conflicts, conflict styles, and the role of assumptions and emotions in conflict. Assess your own conflict style and practice approaches useful in resolving interpersonal conflicts with a specific focus on workplace situations. This highly participatory course emphasizes increasing self-awareness and skill development through structured exercises and simulations. (Formerly CCR114;CR132)
Prerequisites
- None
Course Offerings
No sections are currently scheduled for this course
Related Courses
- Respectful Communication in a Changing Workplace (CRES-1720)
- Managing the Difficult Conversation (CRES-1723)
- De-Escalating Hostility (CRES-1717)
- Applied Perspectives on Conflict and Negotiation (CRES-1852)
- Assertion: Say What You Mean, Mean What You Say (CRES-1715)
- Civil Procedure (CRES-1411)
- Getting Buy-in Through Collaborative Decision Making (CRES-1724)
- Resolving Conflict in Groups 2: Facilitating Collaborative (CRES-1452)