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MGT550 Operations Management

This subject is designed to equip students with a keen appreciation of operations management - the "real work" of the enterprise or organisation. It extends into understanding how we can improve the efficiency and effectiveness of our service and manufacturing operations in the global business environment, and details the strategic elements related to the field, such as a global orientation in sourcing resources, site selection, production and delivery and accommodating customer and environmental considerations. Various topics will focus on equipping students with a range of quantitative and qualitative tools and techniques that will permit the development of models in specific situations in manufacturing or service operations before developing relevant recommendations at strategic and operational levels.

Subject Outlines

Current CSU students can view Subject Outlines for recent sessions. Please note that Subject Outlines and assessment tasks are updated each session.

Availability

Session 1 (30)

• Online
• Wagga Wagga Campus Continuing students should consult the SAL for current offering details: MGT550. Where differences exist between the Handbook and the SAL, the SAL should be taken as containing the correct subject offering details.

Subject Information

Grading System

• HD/FL

Duration

• One session

School

• School of Management and Marketing

Enrolment Restrictions

• Postgraduate students. Not available to students who have completed MBA506

Subject Relationships

• MBA506 Paired Subject
• MGT551 There is significant overlap in content

Incompatible Subjects

• MBA506, MGT551

Learning Outcomes

Upon successful completion of this subject, students should:

• be able to critically evaluate the performance of organisation and industry operations;
• be able to develop operations strategy driven by business strategy considerations;
• be able to formulate solutions to problems which can arise in the manufacturing and service sectors;
• be able to analyse industry situations and make recommendations to improve operations performance;
• be able to apply techniques, tools and models in a range of operational situations;
• be able to set standards and develop controls applicable to various industries.

Syllabus

This subject will cover the following topics:

• Operations Management concepts in Manufacturing and Services
• Operations Strategy in a global environment
• Process Analysis, Job Design and Work Measurement
• Product and Service Design
• Facility Layout Design
• Facility Location and Capacity Planning
• Supply Chain Management
• Project Management
• Materials Management
• Forecasting and Demand Management
• Management of Quality
• Modern approaches in Operations Management
• Qualitative and quantitative techniques for rationalising resources, measuring performance and developing effective operations strategy