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Organizational Strategies of Service Industry in Asia

Program Overview

The Organizational Strategies of Service Industry in Asia program is a specialized course offered by the Graduate School of Commerce at Waseda University. This program aims to provide students with a comprehensive understanding of the service industry in Asia, with a focus on Singapore.

Program Details

• The program is designed for students in the 2-year specialist course at the Graduate School of Commerce.
• The course is taught by Professor Tomohiro Ueakasaka and features lectures, guest speakers, and group presentations.
• The program includes a 4-day intensive course in Singapore, where students visit the Capella Hotel and learn about its service standards and operational practices.
• The course covers topics such as the organizational strategies of service industries in Asia, cultural differences in business practices, and the comparison of Japanese and Singaporean management styles.

Key Features

• The program provides students with a unique opportunity to learn about the service industry in Asia through a combination of lectures, discussions, and practical experiences.
• The course features guest speakers from the industry, providing students with insights into the latest trends and practices.
• The program includes a visit to the Capella Hotel, where students can learn about the hotel's service standards and operational practices firsthand.

Learning Outcomes

• Students will gain a deep understanding of the service industry in Asia, including its organizational strategies and cultural differences.
• Students will develop the skills to analyze and compare different management styles and practices in Japan and Singapore.
• Students will learn how to apply theoretical knowledge to practical problems in the service industry.

Program Schedule

• The program is offered in February, with a 4-day intensive course in Singapore.
• The course includes lectures, discussions, and group presentations, as well as a visit to the Capella Hotel.

Target Audience

• The program is designed for students in the 2-year specialist course at the Graduate School of Commerce at Waseda University.
• The program is suitable for students who are interested in learning about the service industry in Asia and developing their skills in organizational strategies and management practices.