نظرة عامة على البرنامج

The BSB20115 Certificate II in Business is a qualification that provides students with the skills and knowledge required to work in a variety of business settings. The program includes core units in health and safety, as well as elective units in areas such as communication, customer service, and information processing. Students who successfully complete the program will be able to work effectively in a team environment, use business technology, and communicate effectively with customers and colleagues.