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Veterinary Office Skills and Procedures

Overview

This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team-oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, information collection, and professionalism.

Admission Requirements

You may enroll in a Continuing Education course at Canadore College if you are 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation Diploma or equivalent.

Registration

We recommend that you use a computer to complete the online registration process as you may encounter an error if using a device such as a phone or tablet.

What You Need

Most college level courses require textbooks; textbooks are not included in the course fees. It is the student’s responsibility to purchase any required textbooks.

Learning Outcomes

Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole. They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved.

Program Information

• Overview
• Admission Requirements
• Registration
• What You Need
• Learning Outcomes
• Experiential Learning

Course Details

• Code: VOA010
• Type: Part-Time
• Intake:
• Campus: Online
• Duration: 14 weeks

Additional Information

• This course is part of the Continuing Education program at Canadore College.
• The course is designed to provide students with the skills and knowledge necessary to work in a veterinary medical practice.
• The course covers a range of topics, including administrative and clerical procedures, communication skills, and professionalism.