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Program Overview

The program in question is "GOVERNO CLINICO E QUALITŔ IN RIABILITAZIONE" (Clinical Governance and Quality in Rehabilitation), which is part of the academic offerings at the University of Genoa.

Presentation

Clinical Governance is a global approach to managing healthcare services that places the needs of individuals at its core. The concept of quality is central, emphasizing doing the right thing, at the right time, in the right place. This involves methodologies and tools such as guidelines, evidence-based assistance, risk management, information systems, training, multiprofessional integration, and performance evaluation.

Objectives and Contents

Formative Objectives

The purpose of rehabilitative intervention is to "gain health," viewing individuals with disabilities and participation limitations not as "patients" but as "persons with rights." The task of rehabilitative intervention is to define the "person" and then implement all necessary health interventions to enable the person to achieve the maximum possible level of functioning and participation, in line with their will and context. Through Clinical Governance and its tools, the healthcare and non-healthcare components of rehabilitative intervention become synergistic.

Detailed Formative Objectives and Learning Outcomes

By the end of the course, students will be able to:

1. Quality: Understand the evolution of the quality concept, define an organization oriented towards quality improvement, identify tools/modalities useful for achieving quality, and comprehend concepts like efficacy, efficiency, accessibility, appropriateness, competence, and user satisfaction.
2. Clinical Governance: Know the difference between Clinical Governance and Clinical Government, interpret Clinical Governance as a system of Manager/Clinic integration, identify the role of Rehabilitation Personnel in pursuing Clinical Governance, and understand the tools of Clinical Governance.
3. Risk Management: Comprehend the importance of learning from adverse events, know Root Causes Analysis and Incident Reporting systems, define the importance of implementing corrective actions, and understand the importance of evaluating effectiveness and its impact on Good Practices.

Didactic Modalities

Teachings are conducted through frontal lessons using slides and explanatory films. The student/teacher ratio allows for direct confrontation and the use of collaborative didactic methodologies, guided discussions, and work in small groups.

Program/Content

Quality

• Definitions
• Organization oriented towards quality improvement: The Quality System
• Efficacy, efficiency, accessibility, appropriateness, competence, satisfaction

Clinical Governance

• Clinical Governance: Manager/Clinic integration system
• Role of Rehabilitation Personnel
• Tools of Clinical Governance

Risk Management

• Learning from adverse events
• Root Causes Analysis
• Incident Reporting
• Implementation of corrective actions
• Evaluation of effectiveness and impact on Good Practices

Texts/Bibliography

Slides used during lessons and other teaching materials (such as in-depth tutorials, electronic dispensers) will be provided by the teacher. The teacher may also recommend books, articles, and scientific journals.

Teachers and Commissions

• Teacher: Stefania Raspino
• Exam Commission:
  • Lucilla Vestito (President)
  • Giorgio Cerniglia
  • Annapaola Mazza
  • Stefania Raspino
  • Daniela Garaventa (President and Coordinator of the integrated course)

Lessons

Lessons will take place between October and December. Refer to "Lesson Schedule" for specifics.

Exams

Exam Modalities

The exam is oral or oral/written, primarily aimed at evaluating appropriate knowledge of the topics covered in the module.

Exam Assessment

Details on exam preparation and the depth of each topic will be communicated during lessons. The exam will focus on topics treated during frontal lessons and all those specified in the program, aiming to evaluate not only if the student has reached an adequate level of knowledge but also if they have acquired the ability to critically analyze organizational and management problems in the pursuit of Quality.

Exam Calendar

• Date | Time | Place | Type | Notes
  • 28/01/2026 | 14:00 | Genoa | Written |
  • 24/02/2026 | 14:00 | Genoa | Written |
  • 18/06/2026 | 14:00 | Genoa | Written |
  • 02/07/2026 | 14:00 | Genoa | Written |
  • 10/09/2026 | 14:00 | Genoa | Written |