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Hospitality Management Training Program in British Columbia

Hospitality Management Overview

The Hospitality Management program is designed to provide students with the skills and knowledge necessary to succeed in the hospitality industry. The program is offered in collaboration with the American Hotel & Lodging Educational Institute and is widely recognized as the preeminent leader in hospitality certification.

Program Details

• Program Length: 48 or 83 weeks*
• Program Hours: 960
• Tuition Fees:
  • Domestic Students: $17,020
  • Domestic Students (With Co-op): $18,020
  • International Students: $25,800
  • International Students (With Co-op): $26,800

Admissions Requirements

• High School Graduate or equivalent OR mature student status (19 years or older prior to starting the program)
• Meet one of the following English Language Proficiency requirements:
  • Minimum Grade 10 English (Domestic Students)
  • For English as second language students:
    • International English Language Testing System (IELTS) Academic: overall score of 5.5 or higher
    • Test of English as a Foreign Language (TOEFL) iBT: overall score of 46 or higher
    • Canadian Academic English Language (CAEL) Test: overall score of 40 or higher
    • Canadian English Language Proficiency Index Program (CELPIP): minimum score of Listening 6, Speaking 6, Reading 5 and Writing 5
    • Cambridge English Language: B2 First exam (FCE): overall score of 160 or higher
    • Pearson Test of English (PTE): overall score of 43 or higher
    • Duolingo English Test (DTE): overall score of 95 or higher

Learning Objectives

Upon successful completion of the program, students will be able to:

• Demonstrate the knowledge and foundation skills to work as a hospitality, service industry professional
• Deliver customer service and solutions that anticipate, as well as organizational expectations, standards, and objectives
• Demonstrate knowledge and skill for marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products, and guest experiences
• Explain business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products
• Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations
• Use appropriate technologies to enhance the quality and delivery of hospitality services, products, and guest experiences and to measure the effectiveness of hospitality operations
• Explain how to keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance
• Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment
• Know how to respond to issues and dilemmas arising in the delivery of hospitality services, products, and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability

Course Breakdown

Career Opportunities

Graduates of the Hospitality Management program will be prepared for a variety of hospitality/tourism positions in the hospitality industry, including:

• Bed and breakfast assistant
• Front desk Manager/Assistant
• Guest-house assistant
• Hotel worker
• Reservations manager
• Seasonal resort worker
• Ski Resort worker
• Tourist home assistant

Designed to prepare graduates for NOC 6313.

Program Certification

This institution is certified by the Private Training Institution Regulatory Unit (PTIRU). Certified institutions must comply with the regulatory requirements relating to, among other things, student enrolment contact, tuition refunds, and instructor qualifications. For more information, visit the PTIRU website.

Recognized By

• National Association of Career Colleges
• Private Training Institutions Regulatory Unit
• B.C. Education Quality Assurance
• StudentAid BC