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Certificate in Effective Management of People

Overview

The transition from individual contributor to manager is one of the most critical and challenging career shifts. The skills that make someone excel in their role are not the same as those required to lead others. The Certificate in Effective Management of People is designed to bridge that gap, offering new managers the tools and confidence to lead effectively.

Program Details

Format

• Online
• 2 full-days and 2 half-days

Duration/Timing

• 4 weeks
• Fridays
• Full-day: 9 am – 4 pm
• Half-day: 9 am – 12 pm

Next Offering

• Module 1: Feb 20, 2026 (Full)
• Module 2: Feb 27, 2026 (Full)
• Module 3: Mar 6, 2026 (Half)
• Module 4: Mar 13, 2026 (Half)

Program Fee

• $1,800 + HST

Participant Profile

This program is specifically designed for new managers, team leads, and supervisors or those transitioning to a managerial role.

A New Leader's Blueprint

In a collaborative learning environment, you’ll engage in dynamic sessions, hands-on exercises, and real-world case studies, each designed to help you uncover and leverage your unique leadership strengths. By understanding what drives you, you’ll be better equipped to inspire and elevate your team’s performance. This program empowers you to create lasting impact across your career, your team, and your organization.

What You'll Learn

• Leadership strategies, negotiation, and managing teams in tough situations.
• Frameworks, tools, and best practices for successful change.
• Delegation, managing complexity, and enhancing networking.
• Prioritizing mental health, work-life balance, and well-being.

How You'll Learn

• Expert-Led Learning: Dive deep into leadership with guidance from a seasoned professor with real-world expertise.
• Leadership in Action: Apply leadership principles through engaging case studies.
• Collaborative Growth: Share insights through peer discussions and practical application.

Module 1 • Leadership: Leading & Transforming

This module will focus on self-awareness, managing teams, and how to best manage attitudes towards work (work constructs). Different leadership styles will be explored with a focus on negotiation and how you can lead most effectively in difficult circumstances.

Key topics include:

• Negotiation
• Feedback
• Managing Teams
• Organizational & Departmental Culture

Module 2 • Managing Change: Responding, Adapting, Creating

This module will help you frame and understand change processes and the different models of change. This module will give you competitive insights to avoid critical pitfalls and drive long-term success. You will walk away with a practical all-in-one change management toolkit.

Key topics include:

• Frameworks
• Toolkit
• Best Practices
• Case Study Analysis

Module 3 • Career Management: Envisioning & Engaging

This module focuses on the different levels of work complexity, and methods to successfully assess time allocation and complexity level. You will review delegation approaches that leverage high-potential and lead to high-performance.

Key topics include:

• Managing Upwards
• Work Complexity
• Delegating
• Networking

Module 4 • Wellness: Caring

This module will help bring your values to the forefront. You will develop a thorough and highly executable plan for your job and life satisfaction. We will cover traps and pitfalls, mental health issues, and tangible strategies for coping. The focus will be on work-life integration.

Key topics include:

• Knowing Yourself
• Mental Health
• Work-Life Integration

Meet the Faculty

Rafael Chiuzi

Rafael is an experienced Organizational Behaviour Consultant with a strong, demonstrated capacity to leverage human capital for the benefit of organizations and people alike.

In his ten plus years of innovative practice in North & South America, Europe, and the Middle East, he has been able to overcome widespread organizational challenges, and successfully implement lasting and meaningful change.

Rafael is also a published author and Assistant Professor, Teaching Stream, at the University of Toronto Mississauga where he teaches organizational behavior and correlated courses.

FAQs

What is the format of the program?

All of our programs are offered entirely online using Zoom (a free basic account is required). There is no in-person component.

What does the program fee include?

The program fee includes all modules and all necessary course materials, including any licensed content. There are no additional costs, Software access or online tools (if applicable) are also fully covered by the fee.

Do I receive a certificate upon completion?

A Certificate of Completion will be awarded to all participants who meet all program requirements, including attending at least 90% of the sessions. Certificates are mailed to participants, and a digital copy can also be provided via email upon request.

Programs that include an assessment:

• Canadian Income Tax Practice
• Data Analytics
• Effective Healthcare Management
• Strategy & Critical Thinking

Programs that do not include an assessment:

• Effective Leadership for Senior Managers
• Pharma Challenges and Opportunities
• Governance & Ethics
• Effective Management of People

Cancellation Policy

If you are no longer able to attend a program, requests must be sent via email. The following options will apply:

• 21+ days notice: You will be eligible for a 100% refund
• 10+ days notice: You will be eligible for a 50% refund
• Less than 10 days notice: you will not be eligible for any refund

In any of the above cases, you will have the option to take a credit or transfer registration to another person.