Program Overview

INF200 Supervision and Management

Introduction

Students are introduced to the information agency management environment. Basic management theories and supervision competencies and skills are addressed as a foundation for their application in information agency-related activities. Emphasis is on effective human relations at the supervisory level.

Availability

The subject is available in the following sessions:

• Session 2 (60)
  • Online
  • SPACE, University of Hong Kong
  • Wagga Wagga Campus
• Session 3 (90)
  • Online
  • Wagga Wagga Campus

Subject Information

Grading System

HD/FL

Duration

One session

School

School of Information Studies

Learning Outcomes

Upon successful completion of this subject, students should:

• be able to briefly describe and discuss management theories, and the importance of managing change
• be able to outline types of decision making, explain the stages in the process and the problems to be considered
• be able to develop and evaluate alternative solutions when problem solving and indicate creative and flexible approaches to solving problems
• be able to describe the role of the supervisor, discuss the types of skills needed and explain the supervisor's areas of responsibility
• be able to explain the types of communication, outline the barriers to communication and explore ways of overcoming them
• be able to demonstrate that they understand how supervisors motivate and communicate with staff
• be able to show that they understand the value of team work in the context of information agencies
• have attained skills in the building of teams and developing teamwork

Syllabus

This subject will cover the following topics:

• What is management?
• Change Management
• Planning and goal achievement
• Decision making and problem solving
• Communication
• Motivation and Morale
• Team Development and Maintenance