HMD 220: Facilitating Customer Experience
Las Vegas , United States
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Tuition Fee
Not Available
Start Date
2027-01-20
Medium of studying
Fully Online
Duration
Not Available
Details
Program Details
Degree
Courses
Major
Customer Service Management | Hospitality and Catering | Hospitality Management
Area of study
Business and Administration | Services
Education type
Fully Online
Course Language
English
Intakes
| Program start date | Application deadline |
| 2026-01-20 | - |
| 2026-03-14 | - |
| 2027-01-20 | - |
| 2027-03-14 | - |
About Program
Program Overview
University of Nevada, Las Vegas Program Information
Course Description
The University of Nevada, Las Vegas offers a course, HMD 220: Facilitating Customer Experience, which explores the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. The focus is on acquiring the knowledge and skills necessary to co-create and manage optimal customer experiences.
Course Details
- Course: HMD 220
- Section: 1003
- Credits: 3 (3 max credits)
- Instructor: Coaley Patricia
- Dates: January 20, 2026, to March 14, 2026
- Status: Open
- Call Number: 24053
Prerequisites
- Hospitality Management major
Notes
This is an Internet class.
Program Areas
The program areas include:
- Intrapersonal components
- Interpersonal components
- Structural components
- Customer service experience
- Global hospitality industry
- Knowledge acquisition
- Skill development
- Optimal customer experiences
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