Program Overview

Information Technology Services

Information Technology Services provides various services to support the university community.

Services

• Services for students, faculty, and staff, including:
  • Computer and endpoint device purchasing
  • Printing
  • Web browsers
  • Software at NAU
• Hardware and software services
• Communication and collaboration services, including:
  • Email and calendars
  • NAUgo mobile app
  • Phones, mobile, and voicemail
  • Video conferencing and messaging
• Professional services, including:
  • Enterprise business analysts
  • Development
  • Project management
  • Training and documentation
  • User experience and design
  • Web and mobile development
  • Solution recommendation and design
• General services, including:
  • Service catalog
  • Service management
• Infrastructure and networking services, including:
  • File sharing and storage
  • Remote services
  • Servers and hosting
  • Wi-Fi and networking
• Academic and research technology services, including:
  • Canvas
  • Artificial intelligence
  • Classroom support
  • Computer labs
  • Survey and statistical services
  • High-performance computing
  • Secure computing

Security

• Information security at NAU
• Phishing
• Two-step verification
• Antivirus
• Data security

Location

• Building 54
• 1301 S. Knoles Drive
• Flagstaff, AZ 86011

Resources

• Aira
• Canvas
• Faculty/staff email
• Student gmail
• LOUIE
• LOUIEgo
• Cline Library
• Emergency information
• Campus safety/NAU Police
• Jobs at NAU
• Academic calendar
• Maps

Policies

• Accessibility
• Equity and access
• Privacy
• Student consumer info
• University policy library
• Title IX