Analytics for Course Engagement (ACE)
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Analytics for Course Engagement (ACE)
ACE is a programme that uses machine learning algorithms to track student engagement and provide support to help students succeed.
What Data Does ACE Use?
ACE uses data logs from students' engagement with different activities in LEARN and Echo360 and creates an engagement "score" for each student.
Who Sees the Data?
ACE uses data already available within LEARN and Echo360, and this data is available to the Teaching and Learning and ACE teams. Students can see their own data on their ACE Dashboard on LEARN.
Who Is Included?
ACE initially focused on first-year students but now monitors the online engagement of all undergraduate students.
How Is the Data Used?
The ACE system has a designated coordinator who regularly accesses the engagement data. When students are flagged for reduced engagement, this initiates the ACE process, where students will then go through a workflow to contact the student.
Which UC Support Services Are Involved in the ACE Process?
The services involved with ACE are the Kaitoko (first-year advisors), Faculties, Student Accessibility (SAS), Halls, Student Care, and the Mori and Pasifika Student Support teams.
What About Privacy?
The UC Student Agreement ensures that students know that UC might contact them or their emergency contact if there are concerns about their engagement or safety.
What Does ACE Mean for Me?
ACE is a tool that measures the engagement level of students with their online resources. As a student, UC may reach out to you and see if there is something they can do to help get your engagement back on track when they notice that your engagement level has dropped.
How Does ACE Calculate My Engagement Level?
ACE collects data when you use online resources like LEARN and Echo360. Your engagement level increases each time you engage with different activities in LEARN.
How Do I View My ACE Student Dashboard?
You can access the ACE Student Dashboard on LEARN by clicking on the ACE Engagement Analytics block on your LEARN home page.
What Does the Student ACE Dashboard Do?
The ACE Student Dashboard helps students get an overview of the level of online engagement in the courses they are enrolled in.
What If I Don't Want to See My ACE Graph Every Time I Open LEARN?
To hide the mini graph when you first log in, click 'Switch to static image'. Your user preferences will be retained so you won't have to change this again next time you log in.
How Do I Read My Engagement Graph?
A line graph displays your engagement so that you can see how it changes over time. The vertical axis shows your engagement, and the horizontal axis shows time in three-day increments.
Why Can't I See Data on My ACE Student Dashboard on LEARN?
Not every course is part of ACE. Some courses with minimal LEARN activities are not included.
Does It Track My Engagement on the Weekends, Holidays, or Study Break?
ACE will only check in on your engagement levels during term time, and UC won't contact you about this during any breaks.
Will This Impact My Grades?
UC does not use ACE data to assess you in any way. Remember that ACE looks at engagement, not performance.
If I Am Going to My Lectures, Why Do I Still Receive an Alert from ACE?
ACE looks at your engagement with your online resources on the LEARN platform only; it does not look at your attendance in your tutorials or lectures.
What Do I Do If My Engagement Is Tracking Below the Average Engagement in My Course?
You may want to check in with your classmates, tutors, or lecturers to be sure you haven't missed anything like an assessment or online quiz.
Why Have I Been Sent a Text Message About ACE?
If ACE notices your engagement has dropped, UC may contact you to see if there's something they can do to help get you back on track.
What Do I Do If I Need Further Help or Information?
If you have any questions about ACE, please get in touch. You can email your questions and feedback. Alternatively, you can complete the ACE Feedback Form.
