Program Overview

Program Details

The provided context does not contain specific university program information. However, it seems to be related to a university's website, discussing cookies, privacy policies, and some academic or professional development programs.

Extracted Information

Given the context, there's limited direct information about a specific university program. The content appears to focus more on the university's policies, news, and general information about continuous learning and executive education programs.

Program Overview

• Asiakkuuksien ja myynnin johtaminen: A professional development program focused on managing customer relationships and sales.
• Duration and Format: The program is 5 credits, with a mixed format, and is scheduled for November 18-19, 2026.
• Objectives: Upon completing the program, participants will be able to analyze and develop customer relationship strategies, identify risks, and understand customer behavior. They will also learn to build a customer-oriented business model and manage sales processes effectively.
• Target Audience: The program is designed for individuals in management and expert positions.
• Price: The cost of the program is 1,913.90 (including VAT), which covers lectures, course materials, assignments, and personal coaching.

Program Content

The program covers various aspects of customer relationship management and sales, including:

• Customer relationship strategies
• Risks and responsibilities in customer relationships
• Customer behavior and experience
• Building a customer-oriented business model
• Sales process management
• Digital marketing and sales tools

Faculty and Staff

The program involves several faculty members and staff, including professors and coordinators from the University of Eastern Finland.

Conclusion

While the provided context does not offer detailed information about a specific university program, it highlights the importance of continuous learning and professional development in fields like customer relationship management and sales. The University of Eastern Finland appears to offer various programs and resources for individuals looking to enhance their skills and knowledge in these areas.