Program Overview

Office Administration Technology Program

The Office Administration Technology program is designed to provide students with the skills and knowledge necessary to succeed in office careers. The program offers various concentrations, including Administrative Assistant, Bookkeeping Assistant, and Medical Office Assistant.

Program Overview

The Office Administration Technology program is a comprehensive program that covers various aspects of office administration, including keyboarding, document formatting, business English, business mathematics, and records management. The program also offers specialized courses in medical terminology, medical office procedures, and medical transcription.

Degrees and Certificates

The program offers the following degrees and certificates:

• Associate of Applied Science Degree in Office Administration Technology with concentrations in:
  • Administrative Assistant
  • Bookkeeping Assistant
  • Medical Office Assistant
• Certificate of Completion in:
  • Bilingual Office Specialist
  • General Office Assistant
  • Medical Billing
  • Medical Transcription
  • Bookkeeping

Course Descriptions

The program includes a range of courses, including:

• OATS 101: Keyboarding Basics
• OATS 102: Keyboarding: Document Formatting
• OATS 105: Business English
• OATS 106: Business Mathematics
• OATS 110: Records Management
• OATS 120: Accounting Procedures I
• OATS 121: Accounting Procedures II
• OATS 140: Payroll Accounting
• OATS 150: Medical Terminology
• OATS 169: Spanish Grammar for Business Administration
• OATS 170: Office Communications in Spanish I
• OATS 171: Office Communications in Spanish II
• OATS 191: Taking Minutes & Proofreading
• OATS 202: Keyboarding Document Production
• OATS 203: Office Equipment and Procedures I
• OATS 205: Accounting Software I
• OATS 207: Machine Transcription
• OATS 208: Medical Office Procedures
• OATS 209: Business and Technical Communications
• OATS 211: Information Processing I
• OATS 213: Word Processing I
• OATS 214: Word Processing II
• OATS 215: Spreadsheet Applications
• OATS 217: PowerPoint Presentation
• OATS 218: Information Processing II
• OATS 220: Internship in Business Office Technology
• OATS 221: Internship I
• OATS 222: Internship II
• OATS 223: Medical Transcription I
• OATS 228: Medical Insurance Billing
• OATS 233: Advanced Medical Transcription
• OATS 239: Personal Development
• OATS 240: Introduction to Individual Taxation
• OATS 241: Auditing and Business Issues
• OATS 244: Tax Preparation
• OATS 250: Electronic Office Systems
• OATS 255: Special Topics
• OATS 260: Bookkeeping Simulation Capstone
• OATS 270: Office Administration Technology Capstone
• OATS 298: Independent Study

Learning Outcomes

The program is designed to help students achieve the following learning outcomes:

• Demonstrate the correct operation of the alphabetic, numeric, symbol keys, space bar, shift keys, and return (enter) keys.
• Have a thorough knowledge of correct hand position and posture for accurate keyboarding.
• Keyboard words, sentences, and paragraphs smoothly, quickly, and accurately using the touch typing method.
• Have the ability to keyboard with speed and accuracy.
• Perform keyboarding and basic formatting functions to create professional business documents.
• Identify and apply the rules for each of the parts of speech.
• Construct four basic sentence patterns.
• Apply punctuation, capitalization and numbers style to writing proficiently.
• Utilize proofreader's marks in the editing of business correspondence.
• Make use of appropriate reference materials to locate answers to language questions.
• Apply fundamental concepts to personal and business math operations.
• Maintain a checkbook.
• Solve percent and percentage applications.
• Calculate discounts, markups, and markdowns.
• Calculate wages, salaries, deductions, and net pay.
• Compare various borrowing options and identify the most cost effective option.
• Interpret consumer loans and credit card accounts.
• Compare various home ownership options.
• Calculate taxes and identify insurance options.
• Develop oral and written communications skills of native or near-native speakers of Spanish.
• Learn basic letter writing skills, customer service techniques, and telephone etiquette in Spanish.
• Compose complex business correspondence and learn to make international travel arrangements.
• Prepare and practice producing minutes suited for different meeting types and purposes.
• Develop a marketable, employable office systems person, to include interview, voice, manners, and apparel.
• Demonstrate professional behaviors and workplace ethics for the professional office environment.
• Demonstrate proficiency in the use of productivity software in business applications.

Career Opportunities

Graduates of the Office Administration Technology program can pursue various career opportunities, including:

• Administrative Assistant
• Bookkeeping Assistant
• Medical Office Assistant
• Office Manager
• Executive Secretary
• Data Entry Clerk
• Receptionist
• Customer Service Representative
• Medical Transcriptionist
• Medical Biller
• Accounting Clerk
• Payroll Clerk
• Human Resources Assistant