Program Overview

Introduction to the University Program

The University offers a wide range of programs, including undergraduate and graduate degrees, as well as continuing education and online courses. The program is designed to provide students with a comprehensive education and prepare them for successful careers in their chosen fields.

Studies

The University offers various study programs, including:

• Grade
• Double grade
• Master
• PhD
• Continuing Education
• URJC Seniors
• URJCOnline

Student Life

The University provides a range of services and resources to support students, including:

• Academic Calendar
• Schedule
• Teaching guides
• Examinations
• School insurance
• Academic procedures
• Titles and certificates
• RAC
• TFG
• External Internships
• Modern Language
• Academic regulations

Research and Development

The University is committed to research and development, with a focus on:

• R&D&I
• Innovation and Transfer
• Research Service
• OPE
• CINTTEC
• HRS4R
• Mentoring for Euryclea Research
• Center for Attraction and Internationalization of Research Talent (CAIT)
• HR Calls
• I + D + i projects
• Own research program
• Research support infrastructures
• Research Ethics
• Investigation Commission
• UCC+i

International Programs

The University offers international programs, including:

• Erasmus+ and mobility
• Teachers/PTGAS
• Blended intensive programs
• Language Center

News and Events

The University publishes news and events, including:

• News
• Events
• 25 anniversary
• Aid to Ukraine
• COVID-19 measures

Science, Management and Service Engineering Degree

The Science, Management and Service Engineering degree is a four-year program that provides students with a comprehensive education in the field of service engineering. The program is designed to train qualified professionals for the production and management of services throughout the life cycle.

Basic Information

The degree is offered in a face-to-face format at the Madrid Campus, with a total of 240 credits. The program is designed to provide students with knowledge and skills in areas such as business, economics, marketing, computer science, and service management.

Objectives

The objectives of the program are to train qualified professionals to produce and manage services throughout the life cycle, from conception to post-sale. The program aims to provide students with a comprehensive education in the field of service engineering, including innovation in services, conception, design, construction, and implementation of services.

Competences

The program is designed to provide students with a range of competences, including:

• General competences:
  • Know and understand the fundamentals of the science of services
  • Know and apply the scientific-basic and mathematical foundations in the field of services
  • Understand and apply the fundamentals of information and communication technologies to the field of services
  • Understand and apply the principles of service management and engineering to different professional sectors
• Specific competences:
  • Capacity to solve mathematical problems that may arise in the field of Science, Management and Service Engineering
  • Capacity to understand and apply the basic principles of statistics, operational research, and optimization
  • Capacity to understand the concept of service and its historical evolution

Minimum Stay Requirements

The program has a minimum stay requirement of eight years for full-time students, with a maximum of two additional years for part-time students. Students must pass a minimum of two subjects in the first year, and part-time students must pass at least one subject in their first academic year.

Access and Registration

Access to the program requires a bachelor's degree or equivalent, and the passing of a test. The program has a limited number of places available, with 45 places offered for new admission at the Madrid Campus.

Validation with FP Qualifications

The program allows for validation with FP qualifications, including Superior Technician in Administration of Network Computer Systems, Higher Technician in Administration and Finance, and Senior Technician in Management Assistance.

Training Itinerary

The program provides a comprehensive training itinerary, including access to all university teaching guides, material resources, and external internships.

Quality Guarantee

The program has a quality guarantee system in place, including a manual of the internal quality assurance system, composition of the commission, and results report.

Improvement Actions

The program has a range of improvement actions in place, including annual analysis of indicators, preparation of a report, and implementation of improvement plans.

Renewal of Accreditation

The program has undergone a renewal of accreditation process, which includes a self-assessment report, external visit, and final assessment.