Program Overview

Medical Administrative Assistant Certificate

Online Certificate Course

The Medical Administrative Assistant Certificate program is designed to prepare students for a career in healthcare administration. This online program combines flexible coursework with a 40-hour clinical externship to provide students with the skills and experience employers are looking for. To enroll, students should have or be working toward a high school diploma or GED.

About the Online Program

What You Will Learn

In this program, students will build a strong foundation in healthcare administration and develop the skills to succeed in a medical office. The program covers:

• Communicating with patients and staff
• Applying medical ethics, law, and compliance standards
• Managing medical records and office technology
• Scheduling appointments and handling telephone skills
• Understanding medical terminology
• Assisting with insurance billing, coding, and practice finances

Course Topics

The coursework covers a range of topics, including:

• Overview of the healthcare industry and professional expectations
• Role of the medical administrative assistant
• Medical history, malpractice, ethics, and specialties
• HIPAA, patient rights, and confidentiality
• Office communication and scheduling
• Insurance coverage, billing, and collections
• Accounting, financial statements, and practice budgets
• Laboratory safety, specimen collection, and regulations
• Assisting with medical emergencies
• Career development in healthcare

About the Online Course

This program is designed to provide students with flexibility and support while they learn. The program features:

• 24/7 access to instructors and mentors
• Interactive labs, exercises, videos, and simulations
• Collaboration with instructors and classmates
• An online community with student services and resources
• Pre- and post-assessments with performance tracking
• A secure student portal with career guidance, resume help, and job resources
• Preparation for national and state certification exams
• A 40-hour clinical externship to apply skills in a real healthcare setting

Cost and Length

The program costs $1,399, with payment plans available. The program can be completed in up to 9 months, with 6 months of access and a possible 3-month extension. Registration is available at any time.

Profession and Certification

The Medical Administrative Assistant Profession

Medical administrative assistants are essential to the healthcare team, working in doctors' offices, clinics, hospitals, and other healthcare settings. Common job titles include medical secretary and medical records clerk. The healthcare field is complex and expanding, with an ongoing need for skilled medical administrative assistants.

Certification

This online course provides students with the knowledge and skills needed to succeed in administrative and clerical roles in healthcare. Students will gain a strong foundation in medical administration that can help them start a new career or advance in their current role.

Certification Opportunities

After completing the program, students will be eligible to sit for national, industry-recognized certification exams, including:

• National Workforce Career Association (NWCA): Medical Administrative Assistant Certification (MAAC)
• National Healthcareer Association (NHA): Certified Medical Administrative Assistant (CMAA)

Students should check their state's requirements to ensure the program meets certification standards where they intend to work.