Program Overview

College of Economic & Management Sciences

The College of Economic & Management Sciences is the largest provider of business education in Africa and one of the largest in the world.

Administrative Skills Training

Purpose

This programme is designed to offer support to secretaries, personal assistants, administrative officers, and office managers who could not attend formal training or further studies. The focus of this skills transferring project is to mentor employees from small businesses that cannot afford to send them on formal training and to enhance their existing skills by attending conferences, training, and seminars.

Program Details

The program offers practical skills development once the need of the business is established. It further provides capacity building to disadvantaged communities and uplifts community members with newly gained skills. By providing communities the opportunity to learn new skills, the program enhances productivity and works on the ground level with distant communities that find it challenging to gain knowledge due to traveling constraints.

Workshop Topics

The program offers the following workshop topics:

• Telephone etiquette
• Information ethics
• Oral communication
• Cultural diversity
• Conflict in the workplace
• Meeting procedures
• Basic finances and budgeting
• End-user computing
• Time management and planning

Approach

The program follows an interactive approach and provides printed and audio-visual material through education and practical examples to uplift and empower people from South Africa. The motto of this program is "We are empowered by the empowered".