Program Overview

College of Economic & Management Sciences

The College of Economic & Management Sciences is the largest provider of business education in Africa and one of the largest in the world.

Administrative Skills Training

Purpose

This programme is designed to offer support to secretaries, personal assistants, administrative officers, and office managers who could not attend formal training or further studies. The focus of this skills transferring project is to mentor employees from small businesses that cannot afford to send them on formal training and to enhance their existing skills by attending conferences, training, and seminars.

Objectives

The project aims to:

• Equip administrative staff with practical skills to perform administrative functions in the administrative environment.
• Provide capacity building to disadvantaged communities and uplift community members with newly gained skills.
• Offer communities the opportunity to learn new skills, enhance productivity, and engage in informal training and workshops.

Methodology

The project follows an interactive approach, providing printed and audio-visual material through education and practical examples to uplift and empower people from South Africa. The motto of this programme is "We are empowered by the empowered".

Workshop Topics

The project offers the following workshop topics:

• Telephone etiquette
• Information ethics
• Oral communication
• Cultural diversity
• Conflict in the workplace
• Meeting procedures
• Basic finances and budgeting
• End-user computing
• Time management and planning

Collaboration

The project collaborates with other registered programmes, depending on the topics selected to be offered and the audience to benefit from the project. The offering of the project depends on the audience that forms part of these sessions and the level of prior learning.