Program Overview

Unit Overview

The unit ITEC316 - Business Process Modelling is designed to provide students with knowledge of business process modelling and enable them to apply BPM tools and techniques to improve process efficiency and quality.

Unit Rationale, Description, and Aim

Enterprise business processes must be lean, customer-focussed, and aligned with business strategies to meet the commercial and ethical demands of today's competitive global marketplace. Business Process Management (BPM) includes the concepts, methods, and techniques that support the design, analysis, improvement, management, and configuration of business processes that deliver lean and customer-focused business processes.

The primary aim of this unit is to provide students with knowledge of business process modelling, and enable them to apply BPM tools and techniques to improve process efficiency and quality in terms of not only profitability of the firm but also enhancing participation and subsidiarity of workers and other relevant stakeholders, which contribute to the common good.

Learning Outcomes

To successfully complete this unit, students will be able to:

• Explain the purpose, function, tools, and methods of business processing modelling and analysis
• Analyse existing business processes by working effectively in a team
• Design new business process models using relevant tools and techniques
• Evaluate the performance of business processes and identify process improvement opportunities
• Apply ethical principles (such as participation and subsidiarity that contribute to the common good) in designing improved business processes

Unit Content

Topics will include:

• Introduction to business process modelling
• Analysis of existing business processes
• Process identification
• Process modelling
• Process narratives
• Process breakdown model
• Business Process Modelling Notation (BPMN)
• Mapping business rules to processes
• Business process modelling tools
• Qualitative process analysis
• Quantitative Process Analysis
• Process improvement and redesign principles
• Working collaboratively in the business process modelling context
• Ethical and environmental issues in business process modeling

Assessment Strategy and Rationale

A range of assessment procedures will be used to meet the unit learning outcomes and develop graduate attributes consistent with University assessment requirements. Such procedures may include, but are not limited to: essays, reports, examinations, student presentations, or case studies.

The assessment strategy for this unit is based on the need to determine authentic student achievement of the learning outcomes. In accordance with professional accreditation requirements, the short answer test provides assurance that students have understood the terms and basic concepts of this unit by applying them to a case study.

Assessments

• Assessment Task 1: Mid-semester Test: A 1-hour online test consisting of short-answer questions. This task requires students to apply key terms and concepts to a business process modelling case study.
• Assessment Task 2: Business Process Modelling Group Report: A 2000-word written report. This task requires students to work effectively in a team in applying theoretical knowledge and making use of appropriate tools and techniques to understand and model business processes.
• Assessment Task 3: Business Process Modelling Project: A report detailing BPM Diagrams for various real-world case study/scenarios. This task requires students to apply their theoretical knowledge and make use of appropriate learning resources, tools, and techniques for developing improved business process solutions that promote participation and subsidiarity.

Learning and Teaching Strategy and Rationale

The standard mode of delivery for this unit is multi-mode over a twelve-week semester or equivalent study period. However, the unit may also be offered in online and intensive modes according to University and student requirements.

Students should anticipate undertaking 150 hours of study for this unit, including any class attendance that may be required, readings, online forum participation, and assessment preparation.

Representative Texts and References

• Dumas, M. 2018. Fundamentals of Business Process Management, (2nd ed.), Springer Berlin Heidelberg
• Allweyer, T 2016, Bpmn 2.0: Introduction to the Standard for Business Process Modeling, Books on Demand.
• Boutros, T, Purdie, T 2013, The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance, McGraw-Hill Education – Europe
• Franz, P, Kirchmer, M 2014, Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage, McGraw-Hill Education – Europe.
• Freund, J & Rucke, B 2016, Real-Life Bpmn: With Introductions to Cmmn and Dmn, Createspace Independent Publishing Platform
• Jeston, J, Nelis, J 2015, Business Process Management, Taylor & Francis Ltd.
• McDonald KJ 2015, Beyond Requirements: Analysis with an Agile Mindset , Addison-Wesley
• vom Brocke, J & Rosemand, M 2015, Handbook on business process management 1: introduction, methods, and information systems, 2nd edn, Springer Verlag, Berlin.
• vom Brocke, J & Rosemand, M 2015, Handbook on business process management 2: strategic alignment, governance, people and culture, 2nd edn, Springer Verlag, Berlin.
• von Rosing M, von Scheel H & Scheer A, 2015, The complete business process handbook, Elsevier Inc.

Credit Points

10

Year

2026