Program Overview

Hospitality Leadership Program

The Hospitality Leadership program at DePaul University offers a comprehensive education in the hospitality industry, covering various aspects such as hospitality services, leadership, law, ethics, and risk management.

Undergraduate Courses

• HSP 100: Introduction to Hospitality - This course provides an overview of the global hospitality industry, its associations, organizations, and businesses.
• HSP 101: Introduction to Global Tourism - This course examines the many facets of tourism, including world travel destinations, customs, and traditions.
• HSP 200: Hospitality Services and Experience Management - This course explores the concepts of service, service delivery, and service recovery in different cultural and geographic contexts.
• HSP 203: Hospitality Leadership & Self Development - The primary goal of this course is to develop the foundations of leadership, differentiating leadership from management.
• HSP 204: Hospitality Leadership & Teams - This course focuses on the composition and functionality of hospitality teams and how guest and operational problems are identified and solved.
• HSP 207: Hospitality Law, Ethics & Risk - This course explores legal and ethical concepts in the hospitality industry, including contract law, discrimination, and product liability.
• HSP 208: Managing People & The Chicago Union Environment - This course explores human resources management in the hospitality industry, including recruitment, selection, training, and labor relations.
• HSP 209: Hospitality Accounting and Financial Analysis - This course covers the unique qualities of financial management and managerial accounting in the hospitality industry.
• HSP 250: Managing Your Hospitality Career - This course is designed to explore and manage professional expectations, career realities, and opportunities in the hospitality major.
• HSP 301: Leadership Speaker Series I - Industry professionals address service leadership and current issues in hospitality and tourism.
• HSP 302: Leadership Speaker Series II - This course continues the exploration of service leadership and current issues in hospitality and tourism.
• HSP 303: Hospitality Internship I - A supervised and structured industry learning experience in a functional department within hospitality operations.
• HSP 304: Hospitality Internship II - This course provides additional real-world job experience within a unique sector of the hospitality industry.
• HSP 320: Private Club Management - This course explores the management and leadership roles within private city, country, and athletic clubs.
• HSP 321: Food Production Management - A laboratory-based introduction to the basic principles of food production.
• HSP 322: Quantity Foodservice Management - Analysis of factors affecting quantity food production and service in the foodservice industry.
• HSP 323: Advanced Private Club Management - An in-depth study of the senior club manager's role in operating a successful private club.
• HSP 330: Restaurant Operations - This course introduces the major components of food and beverage service management.
• HSP 331: Foodservice Purchasing - Details the standards of quality as applied to food, supplies, and related products used in the food industry.
• HSP 332: Beverage Management - An overview of the commercial beverage industry, emphasizing management's role in operating a facility serving alcoholic beverages.
• HSP 333: International Wine Education & Management - Introduces students to wine management best practices in the hospitality industry.
• HSP 340: Lodging Property Management - Practices and systems utilized in the operational management of hotels.
• HSP 341: Resort & Spa Management - Explores the range of resort and spa operations, including guest relations, program design, and environmental sustainability.
• HSP 342: Time Share Management - Focuses on the concepts of timeshare management, including historical background, development process, and market analysis.
• HSP 343: Casino Management - Explores the history and development of gaming, casino operations, and marketing.
• HSP 350: Event Planning - Focuses on the fundamentals and core issues of event and meeting management.
• HSP 351: Event Tourism - Provides a comprehensive coverage of worldwide tourism destinations and the development of tourist demand.
• HSP 352: Event Production - Examines the production and execution of special events, including planning, developing, managing, and implementing events.
• HSP 353: Event Sales, Service & Promotion - Focuses on the modes and methods of sales and promotion used in booking conventions and trade shows.
• HSP 355: Advanced Event Management - Introduces advanced management and decision-making specific to the events industry.
• HSP 362: Revenue, Pricing & Distribution - Explores the principles and practices involved in hotel revenue maximization, pricing strategies, and distribution channels.
• HSP 372: Branding & Customer Loyalty - Learn to identify branding strategies and the role branding plays in customer loyalty.
• HSP 386: Hospitality Accounting I: Revenues & Expenses - Applies accounting principles utilized in the hospitality industry, focusing on the income statement.
• HSP 398: Special Topics in Hospitality - An in-depth study of current issues in hospitality, with variable content and format.
• HSP 399: Independent Study - Available to students for intensive independent work in Hospitality Leadership.

Graduate Courses

• HSP 502: Managing the Guest/Employee Experience - Examines highly developed principles of the guest experience and the role of employee development and service delivery.
• HSP 503: Advanced Hospitality Leadership and Performance - Examines advanced hospitality leadership practices within the industry, focusing on financial and human capital performance.
• HSP 505: Service & Innovation in Hospitality & Tourism Development - Examines the interaction and interdependency of hospitality and tourism technology and service systems.
• HSP 506: Hospitality Strategy & Operational Performance - Evaluates and constructs innovative hospitality strategies and implements models of strategy within hospitality organizations.
• HSP 550: Non-Profit Events Management - Examines the nature and structural components of event management within the non-profit sector.
• HSP 551: Non-Profit Foodservice Management - Explores the leadership requirements associated with non-profit foodservice operations, including menu development and nutritional elements.
• HSP 561: Managing Revenue to Maximize Financial Performance - Explores revenue management within the hospitality industry, focusing on generating business revenues and contributions to financial performance.
• HSP 562: Hospitality Disruptors, Current Trends, and Distribution Channels - Examines hospitality revenue management strategies associated with industry disruptors and service distribution channels.
• HSP 563: Hospitality Research Analysis & Financial Metrics - Provides a comprehensive perspective of various hospitality financial performance constructs and key industry operating performance benchmarks.
• HSP 793: Practicum in Applied Hospitality Leadership - Engages students in a practical, experiential, multidisciplinary approach to learning, applying academic knowledge to real-world business challenges.
• HSP 798: Special Topics - Content and format of this course are variable, offering an in-depth study of current issues in hospitality.
• HSP 799: Independent Study - Available to graduate students for intensive independent work in hospitality.