Program Overview

Business Communications Program

The Business Communications program, offered by California State University, Long Beach (CSULB) in partnership with MindEdge, is a five-course certificate program designed to provide students with the tools to clarify and structure ideas. The program focuses on communicating clearly and concisely in written and oral formats, which is critical to professional success.

Program Overview

The program is ideal for business people interested in improving their verbal and written communication skills, volunteers who want to communicate more effectively in their organizations, and students who want a head start in communicating after college. Students do not need to be enrolled at CSULB to take this course.

Program Outline

The program consists of five courses:

• Effective Business Writing: The ability to write clearly and directly is highly prized in most organizations. This course applies to all forms of business writing, including memos, reports, brochures, proposals, presentations, catalogs, and websites.
• Effective Presentations: This course helps learners organize, structure, and create effective presentations, including the use of PowerPoint.
• Effective Public Speaking: This course helps develop the skills needed to become an outstanding and confident public speaker, reviewing the seven stages of public speaking.
• Communicating Collaboratively: This course provides best practices and effective tips and techniques for improving collaborative communication within teams.
• Effective Emails, Memos, and Letters: This course helps improve the use of common business communication content by providing best practices and effective tips and techniques.

Program Details

The program is designed to help students:

• Collaborate effectively with others
• Write clearly and understandably
• Compose email, memos, and letters with the greatest impact
• Build and deliver presentations
• Develop confidence in public speaking

Location and Format

The program is offered online, providing flexibility and convenience for students.