Program Overview

Certified Public ManagerŽ (CPM) Program: Phase II

Overview

The Certified Public ManagerŽ (CPM) Program: Phase II presents concepts and tools that a manager uses to analyze the external environment of his or her agency. This allows a public manager to identify the other political actors with influence over the agency and determine which of these actors are likely to support or oppose initiatives. This knowledge of the external environment will aid a manager in crafting a politically feasible and technically practical strategy that will create value for the public.

Program Details

• Managerial Training: 187 total hours
• Price: $1,895.00
• Next Session Begins: September 2026

2024 - 2025 Course Schedule

The program meets on the following dates:

• 3/12/24: Overview: Leadership in Public Organizations
• 4/09/24: Tools for Gaining Influence and Authority
• 5/14/24: Selecting Managerial Strategies
• 6/11/24: Change Leadership
• 7/09/24: External Communications and Media Relations
• 8/13/24: Responding to Crisis
• 09/10/24: Long-Term Managerial Strategies
• 10/08/24: Negotiation and Conflict Resolution
• 11/12/24: Labor-Management Relations
• 12/10/24: Working with a Legislative Body or Council (I)
• 1/13/25: Working with a Legislative Body or Council (II)
• 2/11/25: Career Management and Project Presentations

Location

The program is held at the Ball State University Center for Academic and Economic Innovation, located at 12175 Visionary Way, Fishers, IN 46038.

Accommodations

If you need course adaptations or accommodations because of a disability, please note that the Office of Disability Services coordinates services for students with disabilities. Documentation of a disability needs to be on file in that office before any accommodations can be provided.

Related Courses

• Certified Public ManagerŽ (CPM) Program Phase I
• Certified Public ManagerŽ (CPM) Program Phase II
• Certified Public ManagerŽ (CPM) Program: Phase I