Program Overview

Program Overview

The Medical Receptionist Diploma program is designed to equip graduates with the necessary skills to work effectively in any medical office as a receptionist. Upon completing this diploma, graduates will have acquired the skills to meet and greet patients, direct them to appropriate services, answer telephones, take messages, schedule appointments, and perform other routine administrative tasks.

Admissions Requirements

To be eligible for the Medical Receptionist Diploma program, applicants must meet one of the following requirements:

• Grade 12 or equivalent
• Mature student status Applicants must also achieve a passing grade on the admissions test.

Program Objectives

The objectives of the Medical Receptionist Diploma program are to provide students with:

• A clear understanding of medical office procedures and medical office terminology
• The skills to handle general office duties, such as:
  • Filing
  • Sorting
  • Copying
• The ability to perform word processing, spreadsheets, and data management skills
• The knowledge to book appointments and make referrals, both computerized and manual

Career Opportunities

Graduates of the Medical Receptionist Diploma program may pursue career opportunities as:

• Dental Receptionist
• Physician's Receptionist
• Optometrist's Receptionist
• Medical Receptionist