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Understanding User Needs and Experience in Libraries and Archives

Victoria University of Wellington
Wellington , New Zealand
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Students
Tuition Fee
NZD 4,848
Start Date
2026-11-16
Medium of studying
Fully Online
Duration
12 weeks
Details
About Program
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Details
Program Details
Degree
Courses
Major
Information Management | User Experience Design | Library and Information Studies
Area of study
Information and Communication Technologies | Journalism and Information
Education type
Fully Online
Course Language
English
Tuition Fee
Average International Tuition Fee
NZD 4,848
Intakes
Program start dateApplication deadline
2026-11-16-
About Program

Program Overview

Introduction to INFO 533

INFO 533 is a course that introduces and examines methods for understanding the diverse and evolving needs of users and non-users in libraries and archives, with an emphasis on inclusive, user-centred approaches and bicultural perspectives.


Course Details

  • Dates: 16 Nov 2026 to 7 Feb 2027
  • Starts: Trimester 3
  • Fees:
    • NZ$1,584.90 for domestic students
    • NZ$4,848.90 for international students
  • Lecture Start Times: Tuesday 6.00pm
  • Campus: Distance
  • Estimated Workload: Approximately 150 hours or 12.5 hours per week for 12 weeks
  • Points: 15

Entry Restrictions

  • Prerequisites: None
  • Corequisites: None
  • Restrictions: None

Course Learning Objectives

Students who pass this course will be able to:


  1. Explain theoretical and practical approaches to understanding user and non-user needs, behaviour, and expectations in libraries and archives.
  2. Apply different methods and tools to identify and analyse diverse groups and their needs within a libraries and archives context.
  3. Discuss and analyse key concepts in user-experience and user-centred design in library and archival contexts.
  4. Reflect critically on ethical and cultural considerations related to the design and evaluation of user experience in libraries and archives.

How This Course is Taught

The course will be delivered in a fully online mode using a mixture of Nuku learning modules for asynchronous delivery and Zoom-based lectures for synchronous participation.


Assessment

  • User Needs Profile Report: 35%
  • Personas Exercise and Report: 35%
  • Service Development Proposal: 30%

Mandatory Requirements

There are no mandatory requirements for this course.


Lecture Times and Rooms

  • 16 November 2026 to 20 December 2026

What You'll Need to Get

You do not need to get any texts or equipment for this course.


Course Coordinator and Administrator

  • Professor Anne Goulding: Course Coordinator
  • Paige Macintosh: Course Administrator

Past Versions of This Course

You may be able to access older versions of this course through the course archive.


Student Feedback

You can search for and read previous students' feedback on this course through the student feedback database.


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