Introduction to the Service Management, Sustainable Service Management - Master of Science Programme

The Master's in Service Management with a focus on sustainability is a 2-year, 120-credit program that equips students with the tools to understand and work with sustainability in service organizations. The program explores sustainability from a service perspective, covering key theories such as sustainable consumption, sustainable business models, and environmental governance and policy.

About Sustainable Service Management

As service organizations focus more on sustainability and aim to develop greener business practices, the demand for staff with specialized knowledge in sustainability is growing. This program allows students to explore sustainability from a service perspective, studying and discussing key theories and building practical skills to assess the environmental impact of service-related activities.

About Service Management

The program gives students in-depth knowledge of the service sectors, understanding the specific organizational and managerial needs of service activities. Students develop skills to create, manage, and organize innovative business ideas, services, ventures, and organizations, exploring the intricate connections between organization and leadership in a service context.

Teaching and Learning

This is a social science program with a strong link to research, shaping the teaching approach. The focus on social science theory sets it apart from other management programs. The program integrates theoretical knowledge with practical insights, combining theoretical lectures and research assignments with excursions and guest lectures from industry representatives.

Examinations

Students are assessed in various ways, including oral and written examinations, group presentations, and written individual assignments.

Campus Helsingborg

The program is located at Campus Helsingborg, a modern study environment close to the sea. The campus area is located in a former factory building from 1891, retaining its industrial character while integrating modern premises adapted for lectures, group work, and quiet study environments.

Programme Structure

The Master's Programme in Service Management comprises 120 credits, with approximately half of the courses shared with other Service Management students and the other half dedicated to the chosen specialization.

Specialisation Courses

The specialization courses cover issues such as:

• Sustainable service business models
• Environmental impact assessment
• Sustainable work and diversity
• Social practices and consumption

Course Overview

• Year 1:
  • Introduction to Service Management (17.5 credits)
  • Introduction to Sustainability (17.5 credits)
  • Organization and Management in a Service Context (17.5 credits)
  • Theory of Social Sciences (17.5 credits)
  • Methods in Social Sciences (21.5 credits)
  • Organising Sustainability (27.5 credits)
  • Assessment of Environmental Impact (27.5 credits)
• Year 2:
  • Elective courses or studies abroad (31.5 credits)
  • Sustainable Consumption (37.5 credits)
  • Social Sustainability (37.5 credits)
  • Service Management: Master's (Two Years) Thesis (43 credits)

Career Prospects

A Master's in Service Management with a focus on sustainability prepares students for a global job market, with potential roles in both public and private sectors, such as compliance officer, sustainability manager, sustainability communicator, or green marketing specialist. The program also provides a good academic foundation for those who want to pursue a doctorate.

Requirements and Selection

• Prerequisites: A Bachelor's degree with a major (at least 90 ECTS credits) within one of the following areas: Social Sciences, Business Administration, or equivalent. English course 6 (advanced proficiency).
• Selection criteria: Based on the student's ability to complete the program, with students ranked on the basis of previous study results (grades on courses and the Bachelor's degree project) and a statement of purpose.

Tuition Fees

• Tuition fees for non-EU/EEA citizens: SEK 270,000 for the full program, with the first payment being SEK 67,500.
• No tuition fees for citizens of the EU, EEA, and Switzerland.

Scholarships and Funding

• Lund University Global Scholarship Programme: A merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.
• African Research Universities Alliance (ARUA) Scholarship: Targeted at top academic students from selected African research universities.
• Swedish Institute Scholarship: Global professionals: Offers scholarships to international students from certain countries who are applying for select Master's programs in Sweden.
• Country-specific scholarships and funding options: Lund University has agreements with scholarship organizations and funding bodies in different countries, allowing applicants to apply for funding or scholarships in their home countries for their studies at Lund University.

Lund University

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Overview:

Lund University is a renowned international university located in Sweden. It offers a wide range of academic programs, including bachelor's and master's degrees, exchange programs, and doctoral studies. The university is known for its strong research and innovation ecosystem, fostering collaboration and excellence.

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Services Offered:

Lund University provides a comprehensive range of services to its students, including:

Student services and support:

This includes assistance with IT resources, literature and libraries, study skills, language and academic writing, examination, study guidance and career, grades, credits and certificates, and more.

International Desk:

Offers support for international students.

Student Health Centre:

Provides healthcare services to students.

International opportunities:

Offers exchange programs, traineeships, fieldwork opportunities, summer courses, and grants and scholarships for students seeking international experiences.

Financial matters:

Provides information on tuition payments, banking in Sweden, and scholarships for current students.

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Student Life and Campus Experience:

Lund University offers a vibrant and engaging campus experience for its students.

Lund as a student city:

The city of Lund is known for its rich history, cultural activities, and student-friendly atmosphere.

Student organizations:

Students can participate in various student nations, the Academic Society, student unions, and associations.

Sport and exercise:

The university offers opportunities for sports and exercise.

Cultural activities:

Students can engage in a variety of cultural activities.

Faith and spirituality:

The university provides support for students' faith and spirituality.

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Key Reasons to Study There:

International reputation:

Lund University is highly ranked internationally and recognized for its academic excellence.

Diverse academic programs:

Offers a wide range of programs across various disciplines.

Strong research and innovation:

Provides opportunities for students to engage in cutting-edge research.

Vibrant student life:

Offers a lively and supportive campus community.

Beautiful and historic location:

Located in the charming city of Lund, with a rich history and cultural heritage.

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Academic Programs:

Bachelor's and Master's studies:

Offers a wide range of bachelor's and master's degree programs in various subject areas, including architecture and design, area studies, business, economics and management, engineering and technology, environment and sustainability, fine and performing arts, humanities and languages, law, medicine and health, science, service management, and social sciences.

Exchange and study abroad:

Provides opportunities for students to study abroad at partner universities.

Doctoral studies:

Offers doctoral programs in various fields.