Program Overview

Operations Management Course

Course Description

This course explores the fundamental concepts and theories practitioners will need to successfully guide operations in manufacturing and service organizations. Modules in this self-paced course introduce key foundational material, describe the interplay of supply chains and demand management, and explain the role that processes and process management play in robust operations. Specific tools, techniques, and methodologies (including Lean, total quality management, and Six Sigma) are presented to show their applicability to operational strategies.

Learning Outcomes

• Identify the important fundamental aspects of operations management
• Classify the integration and location factors that contribute to successful operations
• Demonstrate the part that demand chains play in a productive operations strategy
• Analyze the importance of forecasting, aggregate planning, and master production scheduling
• Devise effective process management strategies that can be combined with strategic and tactical plans
• Summarize how alternative management methodologies can be used to augment operations management programs

Key Features

• Expert-supported
• Mobile-friendly
• Accessible
• Badge and credit-awarding
• Games & Flashcards
• Video content
• Real-world case studies
• Audio-enabled in app

Course Details

• Cost: $299.00
• Total PDUs/Contact Hours: 10
• Leadership PDUs: 4.5
• Strategic & Business Management PDUs: 1
• Technical PM PDUs: 4.5
• CEUs: 1.0 (Contact Hours: 10)
• Access Time: 180 days
• Estimated time to complete: 10 hours

Refund Policy

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Assessment

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

Additional Information

This course does not require any additional purchases of supplementary materials. It includes an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.