Program Overview

Diploma in Rooms Division Operations

Programme Information

MQF Level

4

Study Mode

On Campus

ECTS

120

Duration

2 Semesters + 1-year IITP

Course Information

The program covers various modules such as housekeeping operations, front desk procedures, textiles and design, principles of supervision, and hospitality law. The second year of the program is a one-year placement abroad which exposes the student to international hospitality-related operations.

Programme Learning Outcomes

• Apply knowledge and skills to effectively communicate with guests and colleagues in a professional manner.
• Create various sales opportunities to enable the maximisation of room sales and occupancies.
• Carry-out operations processes in both Front Office and Housekeeping.
• Follow and apply legal requirements pertinent to this area of study.

Entry Criteria

Successful completion of Certificate in Rooms Division (MQF/EQF Level 3).

Possible Career Opportunities

• Guest Service Agent
• Receptionist
• Reservations Officer
• Junior Concierge
• Housekeeping Supervisor
• Junior Night Auditor
• Front Office Shift Leader

Course Dates

Course will start on Monday 29th Sep. Internal Applications only allowed.

Course Modules

• LANGB1 Foreign Language for Hospitality
• DIP4012 Principles of Supervision
• DIP4015 Computerized Accounting System
• DIP4024 Front Office Theory
• DIP4026 Industry Placement Front Office *
• DIP4071 Operating Online Platforms Practical
• DIP4055 Diploma-Level Hospitality and Tourism English
• DIP4070 Multimedia Practical
• DIP4079 Housekeeping Operations II *
• DIP4003 Communication Skills
• DIP4028 Hospitality Law
• DIP4027 Textiles & Design
• DIP4033 Creativity, Innovation & Entrepreneurship
• DIP4056 Bookkeeping II
• DIP4080 Housekeeping Supervisory Work Exposure in the Industry *

• This module is considered a key module, a student must pass this module in order to progress to the next year.

Fees

All prices are equivalent to a semester of studies. Local and International Internships are exempted from fees. If the course is offered online and on campus the price will vary, please contact the registrar's office at for further information.