Program Overview

Certificate in Travel and Tourism

MQF Level: 3

Study Mode: On Campus

ECTS: 60

Duration: 2 Semesters + LITP

Course Information

Course Description

This course exposes students to the fundamental elements of travel and tourism. Modules within this course include introduction to tourism & hospitality, travel & tourism inhouse practical, customer care, sales techniques, and airport operations. The final outcome of this course is to achieve knowledge, skills, and competences related to this specific sector.

Programme Learning Outcomes

• Understand the principles & practices of the tourism & hospitality industry.
• Collaborate with tourists and colleagues in a professional manner.
• Understand the needs and requirements of different types of tourists.
• Advise tourists on socio-cultural activities to enhance the experiential tourism product.
• Understand the marketing concept of Malta as a tourist destination.

Entry Criteria

• Successful completion of Foundation in Hospitality & Tourism (MQF/EQF Level 2).
• Minimum of 5 O Level subjects, of which 2 O Level subjects shall include Hospitality, Mathematics, Maltese, English, and/or Home Economics at grade 5 or better (SSC&P Level 3) and any other 3 O Level subjects at grade 7 or better (SSC&P Level 2).
• Minimum of 4 O Level subjects, of which one O Level shall include Hospitality or Home Economics at grade 3 or better and any other 3 O Levels at grade 7 or better (SSC&P Level 2) including English language. Non-Maltese applicants have the option to replace Maltese O Level with their Native language O Level.
• Successful completion of the Alternative Learning Programme Plus (ALP+), of which Hospitality should preferably be one of the vocational subjects chosen.
• Apply as a mature student, at least 23 years of age by the beginning of the academic year applied for, and subject to proficiency and/or aptitude tests as per direction of the ITS. The ITS also reserves the right to subject the candidate for an interview prior to acceptance.
• Successful completion of the Princes’ Trust programme, the ECDL full programme, Sports Career Development Programme, and SEAC Level 3 are considered as equivalent to one O Level each.

Additional Information

• A profiling interview upon admission may be conducted in order to better assist students with their learning process. Admissions of special cases will be referred to ITS' Admissions Board.
• Applicants must be a minimum of 16 years of age by end of December of current academic year.
• For English Language Requirements for International & Mature Students refer to International Students page.

Possible Career Opportunities

• Tourist Information Clerk
• Ticket Selling Agent
• Tour Operator Airport Handling
• Tour Operator Representative
• Tour Operations Clerk
• Excursion Sales Agent

Course Dates

• Course to Start on 29th September 2025

Course Modules

• LANGA1/LANGA2 Foreign Language of Hospitality
• CER3058 Intermediate Digital Competences
• CER3059 Customer Care and Sales Techniques
• CER3010 Tourist Sites - Activities for Visitors (Visits)
• CER3012 Health and Safety
• CER3013 Telephone Techniques
• CER3028 Travel Geography *
• CER3053 Certificate Level - Hospitality and Tourism English
• CER3054 Bookkeeping 1
• CER3060 Travel and Tourism Inhouse Pratical *
• CER3062 Communication Skills Theory and Practice
• CER3015 Introduction to Tourism and Hospitality *
• CER3027 Malta as a Tourist Destination
• CER3037 Internet Applications in Tourism
• CER3051 Airport Operations *
• CER3052 Niche Tourism
• CER3057 History of Travel and Tourism
• CER3061 Maltese Culture Past and Present
• CER3024 LITP

• This module is considered a key module, a student must pass this module in order to progress to the next year.

Fees

All prices are equivalent to a semester of studies. Local and International Internships are exempted from fees. If the course is offered online and on campus the price will vary, please contact the registrar's office at for further information.