Program Overview

This professional short course is designed for any professional who has a responsibility for crisis management and business recovery strategies, as well as those looking to specialise in crisis communication as a career.

The course will help you to understand the impact of a crisis, how it damages reputation and how it can be mitigated. You will develop an understanding of potential causes which could lead to the need for crisis management.

The course will cover a number of engaging topics including crisis-prone behaviour, issues management, reputation (vulnerabilities and opportunities), different levels and impacts of crisis and influencing strategies to avoid or avert a crisis.