Program Overview

Introduction to Air Transport Management and Operations

Overview

This 3-day course provides an understanding of key issues in air transport management, marketing, and business planning. We will consider both the airline and airport sectors of the industry. The course complements Introduction to Air Transport Economics and Planning, which covers the economic and regulatory aspects.

Course Summary

This course is designed to be accessible to participants without detailed prior knowledge of the aviation business. It is ideal for new staff working for airlines or airports, government departments, or aviation consultancy. It is also suitable for employees with some prior background experience who wish to broaden their understanding of the industry and reflect on current developments.

Who is this course for?

• New staff working for airlines or airports
• Government departments
• Aviation consultancy
• Employees with some prior background experience who wish to broaden their understanding of the industry
• Staff moving from operational functions into a broader management role
• People working in related fields such as finance, economic development, or tourism who deal with airline and airport issues

Course Structure

The course is based around lecture sessions of 60–90 minutes' duration, incorporating time for questions and discussion, on the following topics:

• Understanding air passenger demand
• Airline product planning
• Airport marketing
• Techniques for strategy evaluation
• Emerging airline business models
• Cost analysis of airport operations
• Scheduling: commercial and operational issues
• Crew scheduling
• Human resource management and organisational issues
• Employee relations in the air transport industry
• Characteristics of air cargo
• Managing relations between airlines and airports

Course Details

• Title: Introduction to Air Transport Management and Operations
• Time: 09:00 - 17:30
• Mode of delivery: On Campus
• Price: £950

Our Tutors

Each session will be led by a senior expert in the field, featuring a balanced perspective, combining industry know-how with the latest insights from leading academic researchers.

• Dr Nigel Dennis is head of the Air Transport Unit, coordinating the aviation research and teaching activities at the University of Westminster.
• Professor Anne Graham is a Reader in Air Transport and Tourism at the University of Westminster, specialising in airport issues.

Location

This course is taught at our Marylebone Campus in central London, within easy walking distance of Regent's Park and Marylebone High Street.

Accessibility

Together with AccessAble, we have created online Disabled Access Guides for our buildings.