Administrative Office Systems Virtual Administrative Assistant Certificate

Program Overview

The Peninsula College Virtual Administrative Assistant Certificate prepares students for entry-level administrative positions. The program covers essential skills such as Microsoft Office proficiency, communications, and data analysis. Students complete 50 credits of coursework over three quarters, qualifying them for roles such as Virtual Administrative Assistant, Office Assistant, and Customer Service Representative.

Program Outline

Degree Overview:

Overview:

The Peninsula College Virtual Administrative Assistant Certificate equips students to provide administrative support to office managers and other office personnel, both in person and remotely.

Objectives:

• To provide students with the foundational knowledge and skills required for entry-level administrative positions, including business correspondence, office technology, communications skills, and proficiency in Microsoft Office applications such as Word, Excel, Outlook, PowerPoint, Teams, and Zoom.

Description:

The certificate consists of 50 credits of coursework, covering essential aspects of virtual administrative assistance such as:

• Microsoft Office Suite Proficiency (including Word, Excel, Outlook, PowerPoint, Teams, and Zoom)
• Survey development and data analysis
• Creation and management of digital business forms

Outline:

Program Content:

The program includes a range of courses, such as:

• Digital Literacy
• Introduction to Microsoft Word
• Introduction to Microsoft Excel
• Introduction to Microsoft Outlook
• Human Relations
• Applied Math for Professional & Tech Programs I
• Google Workspace
• Virtual Meetings
• Surveys and Data Reports
• Microsoft Access Databases
• Microsoft PowerPoint Comprehensive
• Digital Forms
• Business Communications

Course Schedule:

The program spans three quarters, typically beginning in the fall, as outlined below:

First Quarter (Fall):

• Digital Literacy (5 credits)
• Introduction to Microsoft Word (5 credits)
• Introduction to Microsoft Outlook (2 credits)
• Human Relations (3 credits)

Second Quarter (Winter):

• Applied Mathematics for Professional & Technical Programs I (5 credits)
• Introduction to Microsoft Excel (5 credits)
• Google Workspace (3 credits)
• Virtual Meetings (3 credits)
• Surveys and Data Reports (2 credits)

Third Quarter (Spring):

• Microsoft Access Databases (5 credits)
• Microsoft PowerPoint Comprehensive (5 credits)
• Digital Forms (2 credits)
• Business Communications (5 credits)

Careers:

Upon completion of the program, students are qualified for roles such as:

• Virtual Administrative Assistant
• Office Assistant
• Customer Service Representative
• Data Entry Clerk
• Receptionist