Contact Centre Operations draft
Kuala Lumpur , Malaysia
Tuition Fee
Start Date
Medium of studying
Duration
Program Facts
Program Details
Degree
Courses
Major
Customer Service Management | Management | Operations Management
Area of study
Business and Administration
Timing
Full time
Course Language
English
Intakes
| Program start date | Application deadline |
| 2024-05-01 | - |
| 2025-05-01 | - |
About Program
Program Overview
This program provides the skills and knowledge necessary for careers in customer service, call center operations, technical support, sales, and marketing. Students will learn the fundamentals of these fields, including communication, problem-solving, and customer relations. The program includes a combination of classroom instruction and practical experience, preparing students for success in the workplace.
Program Outline
Careers:
- Customer Service Representative
- Call Centre Agent
- Technical Support Specialist
- Sales Representative
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Location
