Hospitality Services Management (Post Baccalaureate Diploma)

Program Overview

This hospitality management program provides a comprehensive foundation in the industry, covering topics such as accounting, human resources, food and beverage operations, and marketing. Students will develop skills in revenue management, strategic planning, and event planning, preparing them for careers in various hospitality roles, including assistant hotel manager, front desk manager, and event planner.

Program Outline

Outline:

Year I Coursework

• ACCT 3008 Accounting for Managers (3.00 credits)
• BUSN 3350 Human Resources (3.00 credits)
• HOSP 1235 F & B Service Operations (3.00 credits)
• HOSP 2240 Front Desk Operations (3.00 credits)
• HOSP 2255 Beverage Management (3.00 credits) (Winter only)
• HOSP 2330 Food and Beverage Cost Controls (3.00 credits)
• HOSP 2415 Hospitality Sales and Advertising (3.00 credits)
• HOSP 2455 Hospitality Business Policy (3.00 credits)
• HOSP 2465 Hospitality Event Planning (3.00 credits)
• MARK 1120 Introductory Marketing (3.00 credits)

Year II Coursework

• BUSN 3100 Global Business Environment (3.00 credits)
• BUSN 3310 Organizational Management Skills (3.00 credits)
• HOSP 3100 Revenue Management in Hospitality (3.00 credits)
• HOSP 3110 Strategic Management in Hospitality (3.00 credits)
• HOSP 3120 Sustainable Events Simulation (Capstone Course) (3.00 credits)
• MARK 3215 Buyer Behaviour (3.00 credits)
• MARK 3235 eMarketing (3.00 credits)
• MARK 3280 Sustainability and Corporate Social Responsibility (3.00 credits)
• MARK 4360 Customer Relationship Management (3.00 credits)
• MARK 4410 Sales Management (3.00 credits)

Careers:

Career opportunities include:

• Assistant Hotel Manager
• Front Desk Manager
• Ski Resort Manager
• Tour Guide Supervisor
• Airline Sales and Service Agent Supervisor
• Event Planner
• Shift Supervisor