IT Service Center Technician Certificate

Program Overview

IT Service Center Technician Certificate

Program Overview

The Service Center Technician Certificate provides instruction in computer software and communications. Topics covered include installation, maintenance and troubleshooting of operating systems and software. You will also cover the configuration of devices to connect to an existing network as well as understand the fundamentals of exchanging data between end points.

Program Details

• Program Number: PATH
• Degree: Career Pathway Certificate
• Area of Study: Information Technology
• Delivery Method: 100% In Person
• Estimated Time to Complete: 6 Credits | Finish in 1 semester
• Estimated Program Cost: $1,051.73

Curriculum and Experience

• Required Courses:
  • Introduction to Cisco Networking (3 credits)
  • Enterprise Client (3 credits)

Admission

• Admission Requirements: There are no admission requirements for this certificate.
• Application Dates:
  • Fall 2025: Application open, deadline October 15, 2025
  • Spring 2026: Application available September 15, 2025, deadline March 15, 2026
• Additional Notes:
  • Certificate programs are not eligible for financial aid
  • Class capacity is limited and is available on a first come, first served basis
  • Students who have already completed the certificate coursework at the time of application will receive the certificate diploma at the end of the term of application

Career Outcomes

• Career Outcomes: After completing the IT- Service Center Technician program, you will be able to do:
  • Network troubleshooting

School Information

• School of Science, Technology, Engineering and Mathematics
• Madison Truax Campus
• Main Building, C2433
• 1701 Wright Street
• Madison, Wisconsin 53704

Program Outline

Careers:

• PC Support Technician