Program Overview
Office Assistant
Program Number:
Your Degree: Technical Diploma Area of Study: Business Delivery Method: 100% Online Estimated Time to Complete: 31 Credits | Finish diploma in 1 year Financial Aid Available
Program Overview
The Office Assistant program at Madison College will teach you the latest technology and software and the customer service skills needed for work as an office employee. Our instructors are here to help you every step of the way.
This program may be used to help you prepare for the Microsoft Office Specialist (MOS) computer certifications.
Program Details
- Students in the Office Assistant Diploma program can attend full or part-time.
- The Office Assistant classes are offered at our Madison Truax campus.
Careers
Office Assistant embedded technical diploma graduates are ready for a range of professional positions, including:
- Administrative Services Coordinator
- Customer Service Associate
- Office Assistant
- Program Assistant
- Receptionist-Data Entry
- Secretarial Assistant
- Word Processor
Curriculum and Experience
First Semester
- Microsoft Windows (1 credit)
- Outlook (1 credit)
- Mindset for Success (3 credits)
- Business Document Applications (3 credits)
- Keyboard Skillbuilding (1 credit)
- Written Communication (3 credits)
- Math with Business Applications (3 credits)
Second Semester
- Access (1 credit)
- Collaboration and Productivity Tools (1 credit)
- Proofreading and Editing (3 credits)
- Business Spreadsheet Applications (3 credits)
- Office Technology and Procedures (3 credits)
- Customer Contact Skills (2 credits)
- Business Presentations and Publications (3 credits)
Admission
To Apply
- Earning a degree is a great way to advance your career development opportunities.
- International students who wish to apply for, maintain, or transfer their F-1 student visa status to Madison College are required to complete the International Admission Process.
Application Dates
- Summer 2025: Application open, Application completion deadline is July 15, 2025
- Fall 2025: Application open, Application completion deadline is November 15, 2025
- Spring 2026: Application open, Application completion deadline is April 15, 2026
Admission Requirements
- 1. Admission Application: The online application allows you to save your work as you complete it and ensures fast, secure delivery to our office.
- 2. Education Completion: Submit official transcripts from the institutions you attended that indicate one of the following:
- High school completion (current high school seniors may submit an in-progress transcript)
- GED/HSED completion
- College transcript or Madison College experience showing:
- Completion of an associate degree or higher, or
- At least 30 credits completed with a minimum GPA of 2.0 on a 4-point scale
Career Outcomes
After completing the Office Assistant program at Madison Area Technical College, you will be able to:
- Manage an office effectively and efficiently.
- Communicate clearly and professionally.
- Recognize professional values and exhibit professional behaviors in the work environment.
- Use appropriate technology and technical skills to manage information and solve problems.
- Exhibit interpersonal skills and attitudes for working in an office environment.
Graduate Summary
- Number of Program Graduates: 17 (2022), 11 (2023), 7 (2024)
- Number of Surveys Sent: 17 (2022), 11 (2023), 7 (2024)
- Number of Surveys Returned: 6 (2022), 11 (2023), 5 (2024)
- Percent of Surveys Returned: 35.3% (2022), 100.0% (2023), 71.4% (2024)
- Available for Employment: 2 (2022), 9 (2023), 3 (2024)
- Percent Available for Employment: 33.3% (2022), 81.8% (2023), 60.0% (2024)
- Not in Labor Market: 4 (2022), 2 (2023), 2 (2024)
- Percent Not in Labor Market: 66.7% (2022), 18.2% (2023), 40.0% (2024)
Graduate Employers
- Price Insurance Agency: Office Assistant, Fort Atkinson
- Stantec Consulting Ltd: Corporate Administrative Coordinator, Thornhill, ON
Related Programs
- Office Management
- Administrative Professional
- Microsoft Office
- Medical Administrative Specialist
Program Outline
Outline:
First Semester
10-103-121 Microsoft Windows (1 credit) 10-103-165 Outlook (1 credit) 10-106-100 Mindset for Success (3 credits) 10-106-107 Business Document Applications (3 credits) 10-106-139 Keyboard Skillbuilding (1 credit) 10-801-195 Written Communication (3 credits) 10-804-123 Math with Business Applications (3 credits)
Second Semester
10-103-145 Access (1 credit) 10-103-169 Collaboration Tools (1 credit) 10-106-108 Proofreading and Editing (3 credits) 10-106-109 Business Spreadsheet Applications (3 credits) 10-106-121 Office Technology and Procedures (3 credits) 10-106-164 Customer Contact Skills (2 credits)
Careers:
Office Assistant embedded technical diploma graduates are prepared for a range of professional positions, including:
- Administrative Services Coordinator
- Customer Service Associate
- Office Assistant
- Program Assistant
- Receptionist-Data Entry
- Secretarial Assistant
