Program Overview

Award in Operations Management

Overview

This course allows learners to acquire the necessary knowledge and understanding of the principles of operations management. Learners will be able to understand how operations management affect the performance of organisations and ultimately its overall success.

Awarding Body & Accreditation

This qualification is awarded by eie Institute of Education and is accredited by the Malta Further and Higher Education Authority (MFHEA). MFHEA deems this Award to be at MQF Level 5 (12 ECTS) of the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.

Learning Outcomes

Competences

At the end of the course, the learner will have acquired the responsibility and autonomy to:

• Manage quality and continuous improvement
• Monitor and analyse projects
• Carry out activities making use of effective time management and decision-making techniques
• Carry out self-assessment and aim for continuous improvement

Knowledge

At the end of the course, the learner will have been exposed to the following:

• Define and critically discuss ‘operations’ and ‘operations management’
• Recall the role of supply chain management in operations management and define related terms such as ‘value chain, procurement, upstream and downstream, raw material, forecasting, inventory, order taking, order generation, and carrying cost’
• Identify the best approaches to designing and developing operations
• Define and critically analyse ‘planning and control’
• Recall and critically discuss ‘lean operations’
• Identify how project management is critical in ensuring the implementation of lean operations
• Describe the need for quality and continuous improvement in any given organisation

Skills

At the end of the course, the learner will have acquired the following skills:

• Demonstrate effective time management and problem-solving skills
• Exhibit understanding of project management and how its role in effective operations management
• Discuss the need for identifying and implementing realistic goals
• Use various planning tools such as the RACI chart, the Gantt Chart, and other tools
• Communicate effectively with different members of the organisation and the supply chain management

Teaching Methodology

This course shall be taught with a student-centred approach whereby learners are encouraged to take active participation in their own learning. Learners shall be presented with PowerPoint presentations, case-study examples, and other interactive learning materials. Students will be asked to discuss and exchange communication amongst each other (classroom or online, as per learning mode chosen).

Assessment

This course shall be assessed with an assignment (75%) whereby learners are expected to present an original piece of work including properly referenced literature and practical examples. The assignment has a word count limit of 1,500 words. Learners are also expected to undergo a classroom assessment including discussions, multiple-choice assessments, and/or observation (25%). Moreover, learners are expected to obtain a minimum of 50% of the total mark to successfully pass from the module.

Fees and Duration

• Total lecture hours: 60
• Fees: €1,500.00 (EU & Non-EU Nationals)
• Get Qualified Scheme: Upon successful completion of this course, you will be able to recover (if eligible) up to 70% (through tax credits) of expenses on both the registration and tuition fees paid when starting the course.