The eie course in Becoming a Sales Representative

Program Overview

This comprehensive sales training program equips individuals with essential skills for success in the field. It covers topics such as building relationships, understanding customer needs, handling objections, negotiating effectively, and closing deals. Through interactive modules, quizzes, and digital certificates, participants gain practical knowledge and enhance their soft skills to excel in sales.

Program Outline

Outline:

Module 1: Prepare yourself for a career in Sales

• Developing professionally and building more effective relationships
• Tips for keeping things simple, focusing on the positive, recognizing accomplishments, and keeping ego in check
• Leaving a positive first impression, including proper greetings
• Remembering people's names and following through on commitments

Module 2: Sales Foundation

• Understanding the importance of helping customers solve problems
• Strategies for connecting with and understanding customer needs
• Positioning product or service as the solution to customer problems
• Creating a sales process or identifying gaps in existing one

Module 3: Asking great sales questions

• Putting the focus back on customers and clients
• Gaining insight into customer business problems and objectives
• Using insights to guide sales questions
• Creating connection, driving credibility, creating urgency, and confirming value clarity

Module 4: Soft Skills for Sales Professionals

• Building connections
• Listening
• Selling with greater emotional intelligence
• Importance of soft skills in sales success

Module 5: Sales: Handling Objections

• Preparing for common sales objections
• Strategies for responding to objections
• Understanding the buyer and seller relationship
• Responding to objections about price, procrastination, and more

Module 6: Sales Negotiation

• Negotiating with the best interests of the organization and customers at heart
• Discovering noble purpose
• Asking questions to reveal information about the buyer
• Identifying negotiation traps and building long-term relationships

Module 7: Sales: Closing Strategies

• Nurturing the relationship with buyers
• Overcoming obstacles
• Recognizing buying signals
• Asking for the business
• Improving close rate throughout the sales pipeline

Module 8: Stories Great Sales People Tell

• Leveraging the power of storytelling throughout the sales process
• 25 essential types of sales stories
• Formulas for developing specific narratives
• Stories to tell from introduction to pitch to close

Assessment:

• Quizzes at the end of each module