Program Overview

The eie course in Becoming a Manager

Overall Programme Description

As a manager, success is predicated on your ability to achieve goals working with your team. The good news is that management is a skill that can be learned. This path is designed to provide you with the key considerations, skills and competencies to help you become and succeed as a manager.

Skills

• Team Management
• People Management

Mode of Delivery

• Online through Self-Study

Duration

• 6 hours

Assessment

• Quizzes at the end of each Module

Certification

• Digital Certificates at the end of Each module, and an eie Certificate of Completion (this is NOT an Academic Qualification or Academic Award. For an Academic Award, please visit our MQF Levels section)

Modules

1. Make the move from individual contributor to Manager

Before starting a new management role, it's essential to prepare for a shift in mindset, priorities, and expectations. Join instructor Dr. Carolyn Goerner as she explores specific strategies for new managers to expand personal focus beyond individual performance and look to the broader success of the team. Carolyn discusses methods for successfully managing former peers, initiating difficult conversations, delegating work, talking about money, discussing performance, and more.

2. New Manager Foundations

Join management and leadership expert Todd Dewett as he provides practical advice to help you establish your identity as a leader, connect with your team, and become a successful first-time manager. Learn how to survive your first 30 days, build trust, and develop authority. Todd also details how to manage change, discusses the importance of diversity and inclusion, and explores how to build resilience through stress management. This course was designed to prepare you to confidently tackle your responsibilities at work and increase your value to the organization while improving operational effectiveness.

3. Onboarding new Hires as a Manager

Explore the work you need to do as a manager before a new employee’s first day, and find out about ways to make their first 90 days and beyond a successful experience for everyone. Discover the value of tasking another employee to act as a guide for your new employee, and find out about the role of human resources in the onboarding process. Instructor Todd Dewett shares insights about onboarding that can help you make your new hires feel welcome, informed, and ready to contribute.

4. Leading Productive Meetings

Feel like you're having too many meetings? Wonder if they're as effective as they could be? In this course, productivity expert Dave Crenshaw demonstrates a simple, usable framework that can help you get the most from your meetings—whether in person or virtual—by turning them into productive avenues for communicating, connecting, and accomplishing real work. Dave provides insight into how to effectively schedule, conduct, and follow up on meetings with minimum time and maximum results.

5. Delegating Tasks

These days, we're all overwhelmed. We can't make more time, and our professional obligations aren't going away. The only answer is delegation. Delegation is key for managers as you ascend in your organization. But even if you're just starting out and don't have any direct reports, there will be times you'll need to delegate to colleagues-which can be awkward. Learn the right way to get help and still maintain your high-quality standards. Dorie Clark explains how to build the right mindset to delegate work without micromanaging it. She then reviews three methods for delegating: hiring a dedicated resource, delegating to a direct report, or using someone outside the chain of command. She shows how to follow up on tasks you've delegated, and take appropriate action when someone makes a mistake. Plus, learn how delegation can help scale your impact and achieve more in years to come.

6. Coaching and developing employees

Harness the power of coaching in the workplace. Learn how to shift from a command-and-control style of management to a manager-as-coach style of leadership to transform employee engagement and bottom-line results. Join leadership and negotiation coach Lisa Gates, as she explains how to establish a coaching relationship with your reports. Lisa shows how skills like open-ended question asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations help you see these tips in practice and understand their potential impact on your people, productivity, and results.

7. Performance Management: Setting Goals and Managing Performance

As a manager, you want to set your employees up for success by helping them create smart goals that align with the needs of your organization and the skills the employee has and needs to develop. In this short course, the first installment in the Performance Management series, Dr. Todd Dewett digs into the manager’s role in managing performance, helping you master both goal setting and performance management. Learn how to create an environment that’s data driven and ensures support and accountability, as well as help your direct reports define and align smart goals.

8. Performance Management: Conducting Performance Review

Performance reviews can have a huge impact on your employee’s future. In this short course, the second installment in the Performance Management series, learn how to prepare for and conduct fair, productive, and impactful performance reviews. Dr. Todd Dewett shows managers how to write and deliver effective performance reviews, explaining how to gather feedback, write the formal review, and conduct effective meetings with employees. He also goes over employee performance improvement plans, explaining why they can be necessary, how they differ from an employee review, and how to administer them effectively. Upon wrapping up this course, you’ll grasp how to make performance reviews more useful and motivating and less stressful for both you and your employees.

After this course

Once you complete this short course, you might consider furthering your education with another short course but ending up with an academic qualification. We offer an array of Awards, which are considered as short courses (30 / 60 hours) but have an MQF Level and a number of ECTS's attached to them. These Awards are recognised by the Malta Further and Higher Education Authority (MFHEA).

You might also consider starting a full qualification such as a:

• Bachelor of Arts in Business Administration (MQF Level 6 - 180 ECTS)
• Undergraduate Higher Diploma in Business Administration (MQF Level 5 - 120 ECTS)
• Undergraduate Diploma in Business Administration (MQF Level 5 - 60 ECTS)

These qualifications are offered through Online or Classroom modes.