Program Overview

SIT50422 Diploma of Hospitality Management

Description

The SIT50422 Diploma of Hospitality Management reflects the role of highly skilled senior operators who deploy a combination of hospitality skills and managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate autonomously, take responsibility for others, and make a variety of operational business decisions.

Gain practical skills and technical knowledge to work in the hospitality domain as a departmental or small business manager in diverse venues such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This course also qualifies you for specialisation in accommodation services, cookery, food and beverage, and gaming.

Take on a leadership position, and inspire your staff to perform at their best. Learn to coordinate with food and drink suppliers, oversee stock levels, kitchen operations and events, provide excellent customer service, and manage financial transactions. Be a specialist able to coordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Licensing

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Pre-requisite

Nil

Entry Requirements

• Applicant must be 18 years of age or older.
• Successful completion of an Australian Year 12 or equivalent.
• IELTS band 6.0 or equivalent.

Applicant does not need to provide evidence of English language proficiency if one of the following applies:

• Applicant is a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland.
• Applicant is a Foreign Affairs or, Defence sponsored student or a Secondary Exchange student (AASES).
• Applicant is enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), a course registered to be delivered in a language other than English, or a registered post-graduate research course.
• Applicant has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland.
• In the 2 years before applying for the student visa, applicant completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while they held a student visa.

Minimum required LLN score for entry into this course:

• Learning: 4
• Reading: 4
• Writing: 4
• Oral Communication: 4
• Numeracy: 4

Units

Total number of units: 28

• 11 core units
  • SITXCCS015: Enhance customer service experiences
  • SITXCCS016: Develop and manage quality customer service practices
  • SITXCOM010: Manage conflict
  • SITXFIN009: Manage finances within a budget
  • SITXFIN010: Prepare and monitor budgets
  • SITXGLC002: Identify and manage legal risks and comply with law
  • SITXHRM008: Roster staff
  • SITXHRM009: Lead and manage people
  • SITXMGT004: Monitor work operations
  • SITXMGT005: Establish and conduct business relationships
  • SITXWHS007: Implement and monitor work health and safety practices
• 17 Elective units
  • SITXFSA005: Use hygienic practices for food safety
  • SITHCCC043*: Work effectively as a cook
  • SITHCCC026*: Package prepared foodstuffs
  • SITHCCC028*: Prepare appetisers and salads
  • SITHCCC029*: Prepare stocks, sauces and soups
  • SITHCCC030*: Prepare vegetable, fruit, eggs and farinaceous dishes
  • SITHCCC031*: Prepare vegetarian and vegan dishes
  • SITHCCC035*: Prepare poultry dishes
  • SITHCCC036*: Prepare meat dishes
  • SITHCCC037*: Prepare seafood dishes
  • SITHCCC038*: Produce and serve food for buffets
  • SITHCCC039*: Produce pates and terrines
  • SITHCCC040*: Prepare and serve cheese
  • SITXWHS006: Identify hazards, assess and control safety risks
  • BSBTWK503: Manage meetings
  • SITHPAT016*: Produce desserts
  • SITXFSA006: Participate in safe food handling practices

Further Education Pathways

• Duration: 62 weeks (including holidays)
• Mode of Delivery: Face-to-face
• Campus Location: Main Campus: Level 1, 120 Miller Street, West Melbourne, VIC 3003

Career Outcomes

• Banquet Or Function Manager
• Bar Manager
• Café Manager
• Chef De Cuisine
• Chef Patissier
• Club Manager
• Executive Housekeeper
• Front Office Manager
• Gaming Manager
• Kitchen Manager
• Motel Manager
• Restaurant Manager
• Sous Chef
• Unit Manager Catering Operations