Students
Tuition Fee
Start Date
Medium of studying
Hospitality Management
Duration
Details
Program Details
Degree
Courses
Major
Hospitality Management | Human Resources | Customer Service Management
Area of study
Hospitality Management | Human Resources | Customer Service Management
Education type
Hospitality Management | Human Resources | Customer Service Management
Course Language
English
About Program

Program Overview


Human Resource Hospitality Specialist, Skills Competency Award (SCA)

Overview

The School of Culinary Arts and Hotel Management Program develops skills and competencies for positions in the hospitality industry. This unique program mirrors industry standards by providing training in a realistic work environment. Students have the option of selecting either hotel or restaurant/culinary program tracks.


Requirements

Complete all department requirements with a "C" or higher or "P" in each course. Candidates for a Skills Competency Award are required to complete at least 20% of the department requirements through SBCC.


Course List

Course List Code Title Units
HM 256 Supervision In The Hospitality Industry 3
HM 257 Hospitality Sales and Marketing 3
HM 259 Training And Development Skills For Hospitality Professionals 3
Total Units 9.00

Learning Outcomes

  1. Demonstrate effective communications, coaching, training, and conflict management.
  2. Describe and demonstrate effective hiring, training, and evaluating practices.
  3. Describe and demonstrate effective sales and customer service practices.
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