Program Overview

PC Support and Network Management, Certificate of Achievement (C)

Overview

This Certificate program provides training in preparation for immediate employment in a variety of information systems positions in business, government, and industrial settings. It provides skills needed for career entry and/or advancement in such positions as business applications specialist, PC network support technician, and information systems/database specialist.

Requirements

Complete all Department Requirements for the Certificate of Achievement with a cumulative grade point average (GPA) of 2.0 or better. Candidates for a Certificate of Achievement are required to complete at least 20% of the department requirements through SBCC.

Course List

• CIS 101: Introduction to Computers and Information Systems (4 units)
• CIS 111: Computer User Support (2 units)
• CIS 112: Help Desk Concepts (2 units)
• CIS 114: Virtualization Concepts (2-3 units)
  • or CIS 115: Cloud Computing Essentials
  • or CIS 116: Cloud Implementation
• CIS 200: Windows PowerShell (2 units)
• CIS 201: UNIX/LINUX System Administration (3-4 units)
  • or CIS 219: VMware vSphere System Administration
  • or CIS 228: Apple macOS System Administration
• CIS 206: MS Windows Server System Administration (4 units)
• CIS 218: MS Windows Desktop System Administration (4 units)
• CNEE 102: A+ Computers and Network Support (4 units)
• CNEE 110: Networking Essentials (4 units)
• COMP 101: Introduction to Computer Applications (4 units)

Total Units: 35.00-37.00

Optional

• CIS 290: Work Experience In Computer Information Systems (1-4 units)

Learning Outcomes

1. Design, select, and implement essential software, hardware, and networking components to satisfy user needs in a business environment.
2. Install and administer desktop and server operating systems.
3. Communicate effectively with users to diagnose and resolve computer-related problems.

Recommended Sequence

Make an appointment with your SBCC academic counselor through Starfish to create a Student Education Plan that reflects a recommended course sequence for this program that is tailored to your individual needs.