Program Overview

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Intergenerational Mediation Certificate

Focus on mediating conflicts and disputes among elderly individuals and their families. Develop practical skills to effectively address issues like inheritance, caregiving responsibilities, housing, and medical decisions.

Accredited by the Ontario Association for Family Mediation (OAFM) for the AccIM designation.

WHAT IS INTERGENERATIONAL MEDIATION?

Intergenerational mediation, often referred to as elder mediation, is a specialized form of mediation that addresses conflicts concerning older adults and their families.

Unlike traditional family mediation where a skilled mediator helps parties separate from a relationship, an intergenerational mediator focuses on maintaining or restoring family harmony by helping to resolve disagreements and conflicts among older parents, their children, and/or other involved individuals such as caregivers.

INTERGENERATIONAL MEDIATION CERTIFICATE OVERVIEW

The Intergenerational Mediation certificate is a 12-week online course. Complete assignments when it’s convenient for you, participate in live discussions and role-playing exercises, and receive personalized support from a dedicated instructor.

In this certificate, you will learn about:

• The basic skills of a mediator practising a specialized style of mediation called “insight mediation”
• Multi-party mediation formats
• The unique challenges of multigenerational families in Ontario
• Issues regarding capacity to make decisions (including dementia and chronic diseases)
• Substitute decision makers in practice and in law
• Financial and estate issues of older individuals in relation to their families and beneficiaries
• Considerations regarding living at home or in residential care
• The growing issue of targeted fraud against the elderly
• Individuals in need of protection from abuse of all forms
• Ageism in both families and society in general
• Community supports for the elderly
• Ethics in elder mediation
• Practical aspects of building a practice

MOCK MEDIATIONS AND ROLE PLAY—PRACTICAL TRAINING COMPONENT

The Intergenerational Mediation certificate includes over 25 hours of mandatory role play in accordance with OAFM requirements using video and teleconferencing tools. All students will participate in:

• Simulations of real-life cases in all areas of intergenerational mediation
• Specific role plays on how to screen for abuse or individuals in need of protection

BECOME AN ACCREDITED INTERGENERATIONAL MEDIATOR (ACCFM)

• The certificate is accredited by the Ontario Association for Family Mediation (OAFM)
• Training meets the 127 hours of Intergenerational Mediation training required for the Accredited Intergenerational Mediator designation (AccIM)

Intergenerational Mediation Career Paths

Intergenerational mediators provide a structured and supportive environment to settle a wide variety of disputes. Areas of practice include:

• Estate planning
• Living arrangements
• Substitute decision making
• Abuse or safety concerns
• Driving and transportation
• Financial issues
• End-of-life decisions

Course Schedule and Format

Instructor-Led Format

(Synchronous Components)

Instructor-led courses follow a set class schedule with a dedicated instructor and classmates. Students can work on assignments and readings when it works best for their schedule with weekly deadlines. The instructor posts in the discussion forum and hosts live online lectures and role plays via video call each week. Students can use those opportunities to discuss assignments, industry topics, etc. with their instructor and peers.

Live Session Schedule

Live sessions take place via video conference call every Monday and Thursday. Please note that these times and days are subject to change with notice. In the event a student misses a mandatory session, alternative arrangements may be made available. Contact admissions for the upcoming schedule based on your desired start date.

Introduction to Intergenerational Mediation3 weeks
Mondays 6:30 – 8:30 PM EST, Thursdays 6:30 – 8:00 PM EST(_mandatory) _

Positive Aging and Overcoming Challenges
2 weeks**** Mondays 6:30 – 8:30 PM EST, Thursdays 6:30 – 8:00 PM EST(_mandatory) _

Social and Ethical Issues of Aging
2 weeks
Mondays 6:30 – 8:30 PM EST, Thursdays 6:30 – 8:00 PM EST(_mandatory) _

The Process of Mediation
2 weeks**** Mondays 6:30 – 8:30 PM EST, Thursdays 6:30 – 8:00 PM EST(_mandatory) _

Intersections of Various Laws that Affect the Elderly
2 weeks**** Mondays and Thursday, 6:30 – 8:30 PM EST (_mandatory) _

The Business of Intergenerational Mediation
1 week
Monday and Thursday, 6:30 – 8:30 PM EST

Instructors

Meet our industry-expert instructors.

Mary Joseph

Instructor, Mediation

B.A., M.Div., D. Jur., C. Med., AccFm., AccIM

Barrister and Solicitor (retired)

She is a certified family mediator and a certified intergenerational mediator with the Ontario Association of Family Mediators and a Chartered Mediator with the Alternative Dispute Resolution Institute of Canada and Ontario.

Mary practised immigration law from 1986 until 2004, with an emphasis on refugee law and skilled and domestic workers. She was also Vice Chair of the Canadian Bar Association – Ontario in Immigration as well as the founder and editor of their immigration newsletter. She was one of the original pioneers of same-sex immigration for Canada. From 2002 until her retirement in 2018, Mary practised collaborative family law exclusively. She was also ordained by the Universal Fellowship of Metropolitan Community Churches in 1999 and was a part-time pastor and mission strategist for the United Church of Canada until her retirement at the end of 2018.

She has been a guest lecturer at numerous educational institutions and societies, including the Canadian Bar Association, Osgoode Hall Law School, and the University of Toronto as well as the Learned Society and Mensa International.

Prior to being called to the bar, Mary tried out a variety of professions, including police officer, immigration border examining officer, industrial firefighter and private investigator as well as several other service sector professions before committing to a lifelong practice of law. She is also a former board member of the Elizabeth Fry Society.

Mary holds a college diploma from Niagara College, Bachelor of Arts from Brock University, a Juris Doctor from Osgoode Hall Law School and Masters of Divinity from Victoria University at University of Toronto.

Her published work includes: 2005: Seeking the Sacred; Leading a Spiritual Life in a Secular World ECW Press; Toronto 2006 (prolegomenon) (founder and ED of Seekers Dialogue), 1990 – 1993 Immigration and Citizenship Update, Canadian Bar Association – Ontario Immigration Newsletter Founder / Editor, 1985 Illegal Immigrants: Know Your Rights, Pamphlet for the Illegal Immigrant Support Group Toronto, Ontario, 1983 Immigration Handbook, Department of Justice Joint Author (Unpublished)

Hayley MacPhail

Instructor, Mediation

Hayley is an accredited mediator with the Ontario Association for Family Mediation. She has a master’s degree from the University of Toronto in the Counselling Psychology program. She specializes in post-modernist theories, such as brief therapy, narrative strategies, and control mastery theories, as well as cognitive theory and CBT. Her undergraduate work trained her as a Child and Youth Worker, specializing in child development and behaviour in various milieus. She has co-created over 50 parenting plans with a range of needs, issues, and stages of child development as well as adult changes in executive and cognitive functioning.

Working in the children’s mental health field as an advocate and youth worker as well as with the Children’s Aid Society as a parent support worker, Hayley wished to take her skills in family relations, child development, and parenting strategies in a different direction. She chose to work with separating families. Hayley’s vision was a “one-stop shop” for families to work with a team of integrated and specialized professionals. Hayley trained and worked as a neutral with Collaborative Practise Toronto. With Marion Korn (lawyer, mediator, and collaborative trainer) and Eva Sachs (financial specialist) they set up Mutual Solutions; a hybrid practice catering to divorcing couples.

Hayley has been teaching post-secondary diploma and degree courses for 25 years. She has found the mix of learning and practising very potent for professional and personal growth as well as supporting clients. And she hopes to learn from you!

Since returning to the mediation field, she has immersed herself in working with high-conflict families and believes supporting families in crisis is essential and dynamic work.

Mickey Daye

Instructor, Gerontology

MEd, BScN, RN

Mickey has over 27 years of nursing experience as both a licensed practical nurse and a registered nurse. He first graduated with a diploma in practical nursing in 1997 from Nova Scotia Community College, and later graduated from the joint University College of Cape Breton/St. Francis Xavier University nursing program in 2004. He has also completed a Master of Education with a focus on educational administration and leadership in 2012 through St. Francis Xavier University.

Following his graduation in 2004, he began work at a local community hospital on a medical/surgical unit. In January 2005, he accepted a position at Cape Breton Regional Hospital in the pediatric and neonatal intensive care units where he was employed until 2007.

In 2007, he accepted a position at St. Francis Xavier University as a clinical associate. His primary role included teaching courses related to nursing care of children and infants along with other courses related to geriatrics and adult medicine and surgery throughout the first three years of the program. During this time, he was a faculty advisor for the nursing society, was a member of the Status of Women Committee at StFX, and worked with the Nova Scotia College of Nursing and other stakeholders on various projects relating to the local community and students.

In 2010, he returned to the Cape Breton District Health Authority as the Clinical Nurse Leader in Pediatrics as well as teaching in the nursing program at Cape Breton University from 2012 to 2014. In 2013, assumed the position of Manager of Maternal Child Services at Cape Breton Regional Hospital until 2017, when he became Director of Integrated Health-Community Sites within the Nova Scotia Health Authority. In 2017, he also began teaching as a part-time instructor within the distance nursing program at StFX.

Since 2018, he has been a Clinical Director on the Cape Breton Healthcare Redevelopment project while continuing to teach at Cape Breton University in their healthcare management program, and more recently Kompass.

Rosanna Macri

Instructor, Intergenerational Mediation

MHSc (Bioethics), Q. Med, AccIM, CHE

Rosanna (Rosie) Macri has had a long career as a practicing healthcare ethicist and has been in healthcare since 2003. She is also an intergenerational mediator. Over the years, she has mediated countless values-based conflicts amongst patients, clients, residents, families, and healthcare professionals, keeping the clients’ values at the center of care. Rosie has developed a passion for helping older adults maintain personhood and autonomy throughout the aging process. Through her experience, Rosie offers families the hope of resolving challenging situations in a way that both nurtures and maintains relationships. She has also held an academic appointment with the University of Toronto since 2013.

Overview

START DATES

2025 Start Dates: September 15

TOTAL PROGRAM LENGTH

12 Weeks (240 Academic Credit Hours, 125 are OAFM Accredited)

DELIVERY

Online (Instructor Led)

ENTRANCE REQUIREMENT

Post-secondary education (degree or diploma) OR experience in a related field

Ready to start?

Certificates and individual classes start frequently!

Related Certificates

• Arbitration and Alternative Dispute Resolution
• Family Mediation
• Mediation and Dispute Resolution

Accrediting Associations

Accreditation and Recognition

Ontario Association for Family Mediation (OAFM) – Accredited Intergenerational Mediator Designation (AccIM)

• The Intergenerational Mediation certificate is accredited and meets the 127 hours of Intergenerational Mediation training required for the OAFM AccIM designation. Review a complete list of requirements to become an Accredited Intergenerational Mediator

Who Should Take the Certificate?

Our mediation students come from diverse professional backgrounds. We work with:

• Mediators looking to specialize in intergenerational mediation
• Lawyers and individuals with a legal background
• Non-lawyers seeking to become professional mediators
• Business managers and HR professionals
• Educators
• Union representatives
• Government officials

ADMISSION REQUIREMENTS:

• Post-secondary university degree or college diploma; OR
• Relevant professional experience

Tuition

Intergenerational Mediation Individual Classes

The chart below outlines the cost of Intergenerational Mediation classes if you choose to take them individually. Once you register for three or more classes within a certificate, you will be charged the non-refundable $200 registration fee. Individual classes must be paid in full at time of registration.

Intergenerational Mediation Certificate

A $200 non-refundable registration fee is charged when you register for an entire certificate. We offer a payment plan for tuition of three equal payments of $998 at week 1, week 5, and week 9, which will be automatically charged to your method of payment unless otherwise coordinated with accounting.

Kompass Alumni and Corporate Training Discounts

Students who successfully complete a certificate with Kompass are eligible for 20% off future certificates and classes. Group and employer discounts and custom corporate training options are available for 3 or more students.

Textbooks

Students are responsible for purchasing these additional printed OR digital textbooks

Practising Insight Mediation (2016) – University of Toronto Press, Cheryl A. Picard (Digital or Print versions) $61

Mediating Dangerously: The of Conflict Resolution (2001) – San Francisco: Jossey-Bass Publishers – Kenneth Cloke (Digital or Print versions) $60-$73

Courses

Individual Cost

Introduction to Intergenerational Mediation (3 weeks )

$750

Positive Aging and Overcoming Challenges (2 weeks )

$499

Social and Ethical Issues of Aging (2 weeks )

$499

The Process of Mediation (2 weeks )

$499

Intersections of Various Laws that Affect the Elderly (2 weeks )

$499

The Business of Intergenerational Mediation (1 week)

$249

TOTAL COST

$2995CAD + $200 REG.FEE