The Diploma in Food & Beverage Service Operations is a two-semester program that equips students with the skills and knowledge to excel in the food and beverage service industry. The program covers a comprehensive range of topics, including customer service, food and beverage preparation, safety and sanitation, beverage service, restaurant operations, menu planning and management, and bar and beverage management. The program emphasizes practical experience through hands-on training, industry visits, and internships in real-world food and beverage establishments. Graduates can pursue a variety of careers in the food and beverage service industry, including Chef de Rang, Junior Maître d’hôtel, Banqueting Supervisor, Bar Supervisor, and Bartender.

Diploma in Food & Beverage Service Operations

Degree Overview:

The Diploma in Food & Beverage Service Operations is a two-semester program designed to equip students with the essential skills and knowledge to excel in the food and beverage service industry. The program covers a comprehensive range of topics, including:

• Customer service
• Food and beverage preparation
• Safety and sanitation
• Beverage service
• Restaurant operations
• Menu planning and management
• Bar and beverage management
The program emphasizes practical experience through hands-on training, industry visits, and internships in real-world food and beverage establishments. Students graduate with the ability to work in a variety of settings, including restaurants, hotels, cafes, bars, and catering companies.

Outline:

Modules:

• DIPFL Foreign Language for Hospitality
• DIP4030 Food Service Practical (Key module)
• DIP4031 Beverage Practical (Key module)
• DIP4099 Purchasing and Stocks Control
• DIP4055 Diploma Level - Hospitality and Tourism English
• DIP4012 Principles of Supervision
• DIP4057 Nutrition and Special Dietary Requirements
• DIP4058 Principles of HACCP
• DIP4059 Mixology
• DIP4060 Food and Beverage Service Theory (Key module)
• DIP4056 Bookkeeping II
• DIP4067 Customer Relations Management (Key module)
• DIP4037 Introduction to Marketing
• DIP4061 Introduction to Human Resource Management
• DIP4062 Wines Studies I
• DIP4021 IITP (Key module)

Course Schedule:

The course will start in academic year 2023/24, which commences on 2nd October 2023. Information on individual modules can be found here.

Assessment:

The program uses a variety of assessment methods, including:

• Exams
• Assignments
• Presentations
• Practical assessments
• Industry projects
The specific assessment methods will vary depending on the individual module.

Teaching:

The program employs a variety of teaching methods, including:

• Lectures
• Tutorials
• Practical sessions
• Industry visits
• Guest speakers
The program is delivered by a team of experienced and qualified instructors, many of whom have extensive industry experience.

Careers:

Graduates of the program can pursue a variety of careers in the food and beverage service industry, including:

• Chef de Rang
• Junior Maître d’hôtel
• Banqueting Supervisor
• Bar Supervisor
• Bartender

Other:

• Entry criteria: Successful completion of Certificate in Food Preparation & Service (MQF/EQF Level 3).
• Program Learning Outcomes:
• Comply and exhibit sound ethical behaviour on the workplace, excellent leadership and interpersonal skills.
• Apply knowledge and skills towards contemporary systems and theories related to the administrative and operational areas in food and beverage.
• Be responsible for an operational section of the food and beverage department within a hotel and/or catering organisation.
• Be responsible towards the handling of a number of key operational issues that might occur within a hotel or a catering organisation.
• Deliver economic, efficient, effective and environmentally friendly operational performance.
• Fees:
• EU/EEA Nationals with a Valid Maltese ID Passport or Maltese ID Card or Maltese Residence Permit following Courses on Campus and Online: €0 per semester
• Non-EU Nationals residing in Malta following Full-Time Courses: €2475 per semester
• Non-EU Nationals following Full-Time Courses Online only: N/A per semester

EU/EEA Nationals with a Valid Maltese ID Passport or Maltese ID Card or Maltese Residence Permit following Courses on Campus and Online €0 per semester EU/EEA Nationals with a valid EU Passport and/or EU Id card opting to follow courses online only, where applicablen.a. per semester Non-EU Nationals residing in Malta following Full-Time Courses€2475 per semester Non-EU Nationals following Full-Time Courses Online only, where applicablen.a. per semester

Institute of Tourism Studies

Overview:

The Institute of Tourism Studies (ITS) is Malta's primary educational institution for hospitality and tourism. Established in 1987, ITS offers a comprehensive range of study programs from Foundation to Master's Degree level, providing students with both theoretical and practical education in specialized labs and kitchens.

Services Offered:

ITS offers a wide range of services to students, including:

Academic Programs:

Foundation to Master's Degree level programs in hospitality and tourism.

Practical Education:

Specialized labs and kitchens for hands-on learning.

Industry Partnerships:

Collaborations with top international universities, including the Emirates Academy of Hospitality Management.

Further Training and Specializations:

Opportunities for students to pursue additional training and specialization.

Hands-on Experience:

Smaller class sizes for individual attention and practical learning.

Strong Industry Relationships:

Connections with industry leaders for internships and job opportunities.

Internationally Recognized Qualifications:

Programs leading to globally recognized qualifications.

Training Restaurants:

Practical experience in real-world settings.

Internships:

Opportunities to gain practical experience in the industry.

Student Life and Campus Experience:

Key Reasons to Study There:

Hands-on Experience:

ITS emphasizes practical learning through specialized labs, kitchens, and training restaurants.

Individual Attention:

Smaller class sizes allow for personalized instruction and support.

High Employment Rates:

ITS graduates have high employment rates, even before graduation.

Strong Industry Relationships:

ITS has strong connections with industry leaders, providing students with internship and job opportunities.

Internationally Recognized Qualifications:

ITS offers programs leading to globally recognized qualifications, enhancing career prospects.

Education Beyond the Classroom:

ITS provides opportunities for students to gain practical experience through internships and training restaurants.

Academic Programs:

ITS offers a wide range of academic programs, including:

Foundation Programs:

Provide a solid foundation in hospitality and tourism.

Bachelor's Degree Programs:

Offer specialized knowledge and skills in various areas of hospitality and tourism.

Master's Degree Programs:

Provide advanced knowledge and research skills in hospitality and tourism.

Other:

ITS also offers a Training School that provides industry-focused training programs for professionals already working in the tourism and hospitality sector. These programs can be tailored to meet the specific needs of companies, ensuring that industry professionals can stay updated and adapt to the evolving demands of the industry. The Training School also offers a wide range of Scheduled Courses throughout the year, covering various fields within the tourism and hospitality industry.