MA Leading Tourism and Hospitality: Luxury Management & Guest Experience

Program Overview

School of Tourism and Hospitality

MA Leading Tourism and Hospitality: Luxury Management & Guest Experience

Description

Our unique MA Luxury Management & Guest Experience is a postgraduate tourism and hospitality programme, aimed at immersing students in the field of luxury hospitality management, offering knowledge and skills from the practices of top industry brands, while also cultivating an overall tourism awareness and culture of hospitality, that uniquely enhances the customer experience.

What you will learn

• Tourism and Hospitality Asset & Revenue Management
• Sustainable Tourism Business & Development
• Operational Excellence & Innovation
• The Global Business Environment & the Luxury Experience
• Research Methodologies
• Building and Managing a Luxury Brand
• Internship + Business Project OR Independent Studies (Dissertation)

Why choose this course

• The degree is awarded by the 1st ranked UK university in Greece and TOP3 in the UK (Guardian Guide, 2023), in Hospitality, Events Organization, and Tourism studies.
• It is tailored to working individuals: flexible, blended teaching & learning, assessment through professionally oriented coursework.
• Teaching in English ensures that you will meet the demands of the profession, with excellent knowledge of the English language and terminology.
• Innovative content, designed in collaboration with top industry experts (e.g., Grand Hyatt Athens, etc.), with a focus on contemporary challenges.
• Teaching is based on the latest industry trends and supported by our large industry network.
• The teaching staff consists of specialised industry professionals with extensive academic experience.
• Learning is active and experiential, through field trips, simulations & workshops, participation in events, and industry guest lectures.
• Opportunity to gain valuable industry experience through practical training and internships in managerial positions.
• Networking with the luxury market and direct absorption into managerial positions.
• Your access to Hosco, the largest, global professional networking platform in the tourism industry, gives you the prospect to pursue your career globally.
• Global professional recognition as you become an associate member (AIH) at the Institute of Hospitality.
• As a member of the Institute of Hospitality Academy, you have access to seminars, webinars, digital learning resources as well as other professional development, networking, and employment services.

Admission Requirements

Our MA Leading Tourism & Hospitality is ideal for Business or Tourism graduates but is also open to undergraduate degree holders of any discipline, who possess the necessary English language skills and aspire to build a remarkable career in the ever-growing, global hospitality industry.

Additionally, the programme is an ideal choice for active professionals in the field of Tourism, who seek a postgraduate degree to verify their empirical knowledge and pursue higher managerial positions.

The minimum English language requirement is equivalent to IELTS 7.0 (C1). If you do not possess an official English language certificate, you can sit the College’s internal placement test.

Moreover, you’ll be asked to submit a resume, as well as a recommendation letter from employers and tutors, and you’ll be called for an academic interview with the programme leader.

Program Outline

Degree Overview:

MA Leading Tourism and Hospitality: Luxury Management & Guest Experience

This postgraduate program delves into the world of luxury hospitality management, equipping students with the knowledge and skills needed to excel in this demanding yet rewarding industry. The program is designed to:

• Immerse students in the field of luxury hospitality management.

• Offer knowledge and skills from the practices of top industry brands.

• Cultivate overall tourism awareness and a culture of hospitality.

• Enhance the customer experience.

Objectives:

• Develop expertise in the principles and functions of Business Administration within the Hospitality industry.

• Emphasize sustainable strategic thinking and operational culture.

• Provide a deep understanding of management principles such as strategic management, organisational behavior, marketing, and human resource management.

• Offer a comprehensive overview of the interactions between management and the broader economic environment.

• Draw examples from various hospitality contexts, such as hotels, trade shows, festivals, sports events, and product launches.

• Enable students to specialize through their dissertation and gain valuable experience through internships in managerial positions.

• Provide students with first-hand knowledge through lecturers and industry professionals sharing their international and domestic experiences.

Program Description:

The MA Leading Tourism and Hospitality: Luxury Management & Guest Experience program focuses on the following key areas:

• Tourism and Hospitality Asset & Revenue Management
• Sustainable Tourism Business & Development
• Operational Excellence & Innovation
• The Global Business Environment & the Luxury Experience
• Research Methodologies
• Building and Managing a Luxury Brand
• Internship + Business Project OR Independent Studies (Dissertation)

Other:

• This program is offered in collaboration with the University of Derby, a TOP3 UK University for Hospitality, Tourism and Events studies (Guardian University Guide 2023).
• The program is conducted in collaboration with leading Greek and international 5-star hotel chains.
• Students have the opportunity to undertake projects and paid positions of responsibility, guided by renowned professionals in the hotel industry.
• The program is tailored to working individuals, with flexible blended teaching & learning and assessment through professionally oriented coursework.
• Teaching is in English, ensuring graduates meet the demands of the profession with excellent knowledge of the English language and terminology.
• The program features innovative content, designed in collaboration with top industry experts.
• Teaching is based on the latest industry trends and supported by a large industry network.
• The teaching staff consists of specialized industry professionals with extensive academic experience.
• Learning is active and experiential, through field trips, simulations & workshops, participation in events, and industry guest lectures.
• Students have the opportunity to gain valuable industry experience through practical training and internships in managerial positions.
• Graduates gain access to the Hosco platform, the largest, global professional networking platform in the tourism industry, expanding their career prospects globally.
• Graduates receive global professional recognition as associate members (AIH) at the Institute of Hospitality.