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Computer and Information Sciences: IT Support Specialist

Cerritos College
Norwalk , United States
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About University
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Degree
Courses
Major
Information Technology | Systems Administration | Network Administration
Area of study
Information and Communication Technologies
Course Language
English
About Program

Program Overview

This certificate program provides students with the skills and knowledge to work in entry-level technical support roles. Through courses in PC operating systems, hardware, Unix/Linux, and Mac OS, graduates gain a comprehensive understanding of personal computing devices and operating systems, enabling them to troubleshoot technical issues and install hardware and software. The program prepares students for careers with a salary range of $28,000 to $203,000 and a projected growth rate of 2.2% nationwide.

Program Outline

Outline:

  • Certificate of Achievement: 17.5 units
  • Fall 2023:
  • CIS 58A: PC Operating System A+ Certification (3.5 units)
  • CIS 58B: PC Core Hardware A+ Certification (3.5 units)
  • CIS 214: Unix and Linux Operating Systems (3.5 units)
  • Spring 2024:
  • CIS 212: Introduction to Microsoft Windows Administration (3.5 units)
  • CIS 200A: Apple Mac OS Support Essentials (3.5 units)

Careers:

  • Entry-level technical support
  • Possible career opportunities include:
  • Computer User Support Specialists
  • Administrative Services and Facilities Managers
  • Career/Technical Education Teachers, Postsecondary
  • Data Entry Keyers
  • Graphic Designers
  • Software Developers and Software Quality Assurance Analysts and Testers
  • Web Developers and Digital Interface Designers

Other:

  • No prerequisite skills or enrollment limitations for this program.
  • The program aims to provide students opportunities for career change or advancement.
  • Graduates will have a good understanding of personal computing devices and operating systems.
  • They will be able to install hardware and software and troubleshoot technical issues.
  • Assessment methods and criteria.
  • Teaching methods, faculty, and unique approaches.
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About University
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Cerritos College

Cerritos College

Overview:

Cerritos College is a community college located in Norwalk, California. It offers a wide range of academic programs, career training, and transfer pathways for students seeking to further their education. The college emphasizes inclusivity and diversity, creating a welcoming environment for all students.

Services Offered:

Cerritos College provides various services to support student success, including:

    Learning Communities:

    Students can join learning communities to connect with peers and receive additional support.

    Free Metro GoPass:

    Students can ride the Metro for free with the GoPass program.

    Career Training Programs:

    The college offers a variety of career training programs to prepare students for in-demand jobs.

    Transfer Center:

    The Transfer Center assists students with transferring to four-year universities.

Key Reasons to Study There:

    Affordable Education:

    Cerritos College is known for its affordable tuition and high value.

    Diverse Student Body:

    The college boasts a high Hispanic enrollment, reflecting its commitment to inclusivity.

    Career-Focused Programs:

    Cerritos College offers a wide range of career training programs to prepare students for the workforce.

    Transfer Opportunities:

    The college provides excellent transfer pathways to four-year universities.

    Military-Friendly Campus:

    Cerritos College is recognized as a Military-friendly campus, supporting veterans and active-duty military personnel.

Other:

    Equity Champion of Higher Education:

    Cerritos College was recognized as an Equity Champion of Higher Education in 2023.

    Best Value Accounting Associate Degree School in CA:

    The college is ranked as the best value accounting associate degree school in California.

    High Hispanic Enrollment:

    Cerritos College ranks 5th in the US for the highest Hispanic enrollment.

Total programs
188
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