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Students
Tuition Fee
Start Date
2025-09-01
Medium of studying
On campus
Duration
12 months
Program Facts
Program Details
Degree
Diploma
Major
Customer Service Management | Food Service Management | Hospitality Management
Area of study
Business and Administration | Services
Education type
On campus
Timing
Full time
Course Language
English
Intakes
Program start dateApplication deadline
2025-09-01-
About Program

Program Overview


FOOD AND BEVERAGE SERVICE SUPERVISION

Level 3

Course Level

Level 3


Duration

1 year full-time


Placement

Included in course


Entry

September


Fees

View Fees


Department of Birmingham College of Food


Overview

Do you have a background of studying or working in food and beverage service? Looking to take your knowledge to the next level? Our Food and Beverage Service Supervision college course is the perfect next step to enhance your training and give you a qualification that will open doors in the vibrant world of hospitality.


Designed for anyone with a Level 2 in Food and Beverage Service or a couple of years’ experience in a restaurant or bar, this Level 3 supervision course will give you deeper knowledge of the restaurant, private dining and bar trade. Focusing on mixology and bar skills, wine knowledge and supervising events, the course will prepare you to lead a hospitality team effectively and deliver an excellent customer dining experience.


To put your skills into practice, you will lead students on our Level 2 course in service delivery within our award-winning Restaurant at Birmingham College of Food and cocktail bar, as well as having work placement opportunities within the industry. With the hospitality and events sector bouncing back after a challenging period, now is a fantastic time to train at one of the UK’s premier hospitality training colleges and put yourself in prime position for new job opportunities when you graduate.


Why choose this college course?

  • PRACTICAL APPLICATION – Get unbeatable practical experience serving customers in our training restaurant and cocktail bar on campus
  • WORK PLACEMENT – Boost your CV with an industry placement via our extensive network, with opportunities available at high profile restaurants, hotels and more
  • ENRICHMENT – Enjoy an unrivalled enrichment programme, including advanced wine knowledge, opportunities to work in top restaurants and events or enter industry competitions
  • MOVE UP TO UNIVERSITY – Complete this course and get a recognised Level 3 Diploma, enabling you to progress onto university courses such as our food and hospitality degrees

Our facilities

University College Birmingham is renowned for its outstanding food industry training facilities. Our award-winning restaurant on campus provides the perfect environment for students on our food and drink service courses to boost their skills across different service styles.


Our training restaurant and industry-standard kitchens provide you with a unique behind-the-scenes view of the hospitality and catering industry during your studies.


Course breakdown

Topics you will study:

  • Restaurant Skills
  • Introduction to Bar and Mixology
  • Wine Knowledge and Skills
  • Customer Care and Sales
  • Culinary Skills
  • Supervising Food and Beverage
  • Restaurant Management
  • Mixology
  • Sommelier Service
  • Wine and Food Pairing
  • Promotion of Product

Please note: Units/topics of study are subject to change


You will also have an individual study programme to help you build the skills and experience you need to progress onto higher education or gain employment.


Maths and English

To help you secure your dream career, you will also continue developing your maths and English skills alongside your full-time course. If you haven’t achieved GCSE grade 4/C in English and maths at age 16, you will continue to study these through resits or taking Functional Skills at an appropriate level.


How maths will support your career

  • Making measurements (including weighing) in serving food and drink properly
  • Making adjustments for time and temperature in food preparation
  • Using fractions for recipes and serving sizes
  • Using geometry to enhance the presentation of food
  • Handling nutritional data to inform choices about health and balanced diet
  • Effective stock management in restaurants and bars

How English will support your career

  • Using accurate spelling and specialist vocabulary for presenting quality menus
  • Developing good speaking and listening skills for communicating with colleagues and customers
  • Improving your reading accuracy when following instructions and recipes
  • Enhancing your CV or advertising your business with the correct use of English

Entry requirements

Our food and beverage service lecturers are looking for students who are committed, enthusiastic and have a desire to succeed in the hospitality industry, so please contact Admissions if you do not have the specific requirements outlined below.


If you are unsure if your qualification is equivalent or if you wish to check if you meet the entry requirements for this course, please call , email or use our live chat.


Academic requirements / work experience pathway

Academic requirements


  • A relevant Level 2 qualification in food and beverage service.
  • GCSE English (Language or Literature) and maths at grade 4/C are desirable for entrance, but not essential.

Work experience admissions pathway


  • 2 years’ relevant industry experience. Admissions will be based on your interview performance alongside a reference stating the roles and responsibilities held during your period of employment.

English and maths

If you do not have a grade 4/C or above in English and maths and you are under 19 , you will be required to study these subjects alongside your vocational subject. After enrolment, you will complete an assessment with our teaching team so we can ensure you receive appropriate English and maths support.


Applicants over 19 are not required to complete maths and English.


Supporting documents required

  • School applicants will be required to provide a good school report, which must include attendance. This will be assessed in conjunction with your qualifications and application during the confirmation of your place at University College Birmingham.
  • If you are a school leaver (over 19), you will be required to provide a reference from a previous education provider or employer in support of your application.

Guaranteed progression

Students who achieve 56 UCAS points or more from this qualification will automatically be guaranteed a place on a degree course at University College Birmingham. Some undergraduate courses require additional entry requirements, so applicants are advised to check entry requirements before applying.


Key information

Teaching and assessment

You will be assessed throughout your course as you work towards completing your Level 3, including observation, practical duties and assignments. The emphasis is on practical assessments.


Our teaching and assessment is underpinned by our **Teaching, Learning and Assessment Strategy **.


Uniform and kit costs

This course requires a uniform and kit costing approximately £110, depending on the items you purchase. (Prices are subject to change each year – exact costs and information on how to order required items will be provided to you prior to enrolment.)


You may be eligible for the Learner Support Fund, which assists college students with course-related costs such as essential uniform, equipment and travel. For more information, please visit our Financial Support for College Students page.


Accreditations, endorsements and partnerships

University College Birmingham works with a wide range of organisations to ensure you receive the best possible training and qualifications recognised by industry.


Percentage


70 %


of graduate employers say relevant experience is essential to getting a job with them


Work placements

Work placements offer a wealth of benefits alongside your studies, helping you put your learning into practice, develop your skills and understanding of the workplace, boost your CV for your chosen career or enhance your UCAS application for higher education. Our Hired employability team can help find the ideal placement for you.


Alongside training in our restaurants and kitchens on campus, students on our college food service courses have the opportunity to gain additional experience on placements in settings such as corporate hospitality, banqueting, restaurants, hotels or licensed premises such as pubs and cocktail bars. Placements can last from 70-350 hours dependent on the level of study, with many of our past students subsequently being offered part-time jobs.


Work alongside experts in your sector

A snapshot of some of the employers we have worked with:


  • Simpsons (Birmingham)
  • Purnell’s (Birmingham)
  • Opheem (Birmingham)
  • Adams (Birmingham)
  • Park Regis (Birmingham)
  • Amadeus (Birmingham)
  • Village Hotel and Leisure Club (Dudley)
  • Forest of Arden Marriott Hotel and Country Club (Warwickshire)

As part of my course, I get to serve real-life customers in the working training kitchens. This gives you a great introduction to the industry and experience first-hand. Most colleges just do the theory, so it’s really good to have the practical side, especially for a practical learner like myself.


Russell Foxall Food and Beverage Service Supervision Level 3


Career opportunities

The example roles and salaries below are intended as a guide only.


Public house manager / gastro pub manager

£27,500 - £38,000


Restaurant manager (casual dining – Michelin)

£25,000 - £42,000


Catering supervisor (cafeteria, events, Nando’s)

£17,761 - £19,500


Hotel manager (small hotel or deputy of larger hotel)

£27,500 - £31,000


Wine merchant

Average Salary: £25,500


Butler (private households, royalty)

£17,000 – £100,000


Aspiring to a higher level career? Complete this course and you could progress onto our Culinary Arts Management degree.


Meet your tutors

Christine Alberto

Lecturer


Meet Christine


Nicky Leach

Lecturer


Meet Nicky


Program Outline


Food and Beverage Service Supervision Level 3 at University College Birmingham


Degree Overview:


Overview:

This one-year, full-time Level 3 program offers students the opportunity to enhance their training and gain a qualification that will open doors to the exciting world of hospitality. It is designed for those who have either completed a Level 2 Food and Beverage Service qualification or have a couple of years of experience in a restaurant or bar setting.


Objectives:

  • Deepen students' knowledge of the restaurant, private dining, and bar trade
  • Focus on mixology and bar skills, wine knowledge, and supervising events
  • Prepare students to effectively lead a hospitality team and deliver excellent customer service

Program Description:

  • The program is designed to provide students with practical experience through serving customers in the award-winning Restaurant at Birmingham College of Food and cocktail bar on campus.
  • The program boasts an enrichment program that includes advanced wine knowledge, opportunities to work in top restaurants and events, and participation in industry competitions.
  • Upon completion, students receive a recognized Level 3 Diploma, enabling them to progress onto university courses like food and hospitality degrees.

Outline:


Course Content:

  • Restaurant Skills
  • Introduction to Bar and Mixology
  • Wine Knowledge and Skills
  • Customer Care and Sales
  • Culinary Skills
  • Supervising Food and Beverage
  • Restaurant Management
  • Mixology
  • Sommelier Service
  • Wine and Food Pairing
  • Promotion of Product

Course Structure:

  • The program consists of units/topics of study that may be subject to change.

Assessment:


Assessment Methods:

  • Students are assessed throughout the course through observation, practical duties, and assignments.

Teaching:


Teaching Methods:

  • The program employs a variety of teaching methods, including lectures, seminars, workshops, and practical sessions.

Faculty:

  • The faculty consists of experienced and qualified lecturers who are passionate about the hospitality industry.

Unique Approaches:

  • The program offers students the opportunity to gain real-world experience by working in the award-winning Restaurant at Birmingham College of Food and cocktail bar.
  • The program also provides an enrichment program that offers students additional opportunities to develop their skills and knowledge.

Careers:


Potential Career Paths:

  • Restaurant Manager
  • Bar Manager
  • Hotel Manager
  • Sommelier
  • Wine Merchant
  • Event Manager
  • Catering Supervisor

Career Opportunities:

  • The program prepares students for a variety of career opportunities in the hospitality industry.
  • Graduates can work in restaurants, bars, hotels, event companies, and other hospitality settings.

Career Outcomes:

  • Graduates of the program are highly sought-after by employers in the hospitality industry.
  • The program requires a uniform and kit costing approximately £110.
  • Students may be eligible for the Learner Support Fund, which assists students with course-related costs.
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About University
Masters
Bachelors
Diploma
Foundation
Courses

University College Birmingham


Overview:

University College Birmingham (UCB) is a vibrant and welcoming institution located in the heart of Birmingham, England. It offers a diverse range of academic programs, including undergraduate, postgraduate, apprenticeship, and college courses. UCB is known for its world-class facilities, which have been significantly enhanced through a £200 million investment.


Services Offered:

The context does not provide specific details about the services offered to students.


Student Life and Campus Experience:

UCB boasts a supportive and friendly student community, where students can forge lifelong friendships and find a sense of belonging. The institution offers campus tours led by student ambassadors, who provide insights into student life and facilities.


Key Reasons to Study There:

    World-class facilities:

    UCB has invested heavily in its campuses, equipment, and resources, providing students with a high-quality learning environment.

    University of Warwick accreditation:

    Many of UCB's programs are accredited and awarded by the University of Warwick, a prestigious Russell Group university, ensuring high academic standards.

    Location:

    Situated in the heart of Birmingham, UCB offers students access to a thriving business environment, beautiful green spaces, vibrant nightlife, and a diverse cultural scene.

    Student choice:

    UCB is the highest-ranking university in the region according to student choice, as recognized by the Whatuni Student Choice Awards 2024.

Academic Programs:

UCB offers a wide range of academic programs, including:

    Undergraduate:

    A variety of undergraduate degree courses.

    Postgraduate:

    A selection of postgraduate degree courses.

    Apprenticeships:

    Higher level apprenticeships.

    College:

    College courses.

Other:

Total programs
173
Admission Requirements

Entry Requirements:


Academic Requirements:

  • A relevant Level 2 qualification in food and beverage service.

Work Experience Admissions Pathway:

  • 2 years' relevant industry experience.
  • Admissions will be based on your interview performance alongside a reference stating the roles and responsibilities held during your period of employment.

English and Maths:

  • If you do not have a grade 4/C or above in English and maths and you are under 19, you will be required to study these subjects alongside your vocational subject.
  • Applicants over 19 are not required to complete maths and English.

Supporting Documents Required:

  • School applicants will be required to provide a good school report, which must include attendance.
  • This will be assessed in conjunction with your qualifications and application during the confirmation of your place at University College Birmingham.
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