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Students
Tuition Fee
NZD 12,500
Per course
Start Date
Medium of studying
Duration
4 months
Program Facts
Program Details
Degree
Diploma
Major
Business Administration | Office Administration | Workplace Skills
Area of study
Business and Administration
Timing
Full time
Course Language
English
Tuition Fee
Average International Tuition Fee
NZD 12,500
Intakes
Program start dateApplication deadline
2024-02-19-
2024-07-22-
About Program

Program Overview


This 19-week program provides comprehensive training in customer service, business technologies, financial information, and workplace practice. Through a blended learning approach, students develop skills in communication, data processing, and technology utilization. The program prepares individuals for entry-level roles in administrative and customer service fields, with potential career opportunities as administrators, receptionists, and data entry operators.

Program Outline


Outline:


Courses:

  • Customer Service (15 credits): Develops knowledge and skills for providing administrative services in a business setting.
  • Business Technologies (15 credits): Develops knowledge and skills for using business technologies to produce documents for the workplace.
  • Workplace Practice (15 credits): Develops knowledge, skills, and attributes for applying appropriate technologies to support business performance.

Program Structure:

  • 19 weeks duration (including 2 holiday weeks)
  • Approximately 18 hours of in-person and online class time per week
  • Approximately 18 hours of independent study time per week
  • Part-time and paper-based study options available

Module Descriptions:

  • Customer Service: Covers topics like communication skills, customer service principles, conflict resolution, and problem-solving.
  • Financial Information: Covers financial calculations, data entry, and basic accounting principles.
  • Workplace Practice: Focuses on using technology to improve productivity, time management, and professional development.

Assessment:


Assessment Methods:

  • Assignments
  • Tests
  • Presentations
  • Practical work

Assessment Criteria:

  • Knowledge and understanding of course content
  • Application of skills and knowledge to real-world scenarios
  • Ability to communicate effectively
  • Teamwork and collaboration skills

Teaching:


Teaching Methods:

  • Lectures
  • Tutorials
  • Workshops
  • Online learning resources

Faculty:

  • Experienced and qualified instructors with industry experience

Unique Teaching Approaches:

  • Blended learning approach, combining online and in-person instruction
  • Guest speakers from industry
  • Industry-based projects

Careers:


Career Opportunities:

  • Administrator
  • Receptionist
  • Data entry operator
  • Front line customer service role
  • Contact center operator
  • Secretary

Other:


Related Programs:

  • New Zealand Certificate in Business (Administration and Technology) (Level 4)

Recognition of Prior Learning:

  • Applications for recognition of prior learning are accepted.

International Entry Requirements:

  • IELTS score of 5.0 (general or academic) with no individual band lower than 5.

Application Checklist:

  • National Student Number (NSN)
  • Evidence of highest level of academic achievement
  • Evidence of English language proficiency (if applicable)

Accreditation:

  • The program is approved by the New Zealand Qualifications Authority and accredited by Te Pūkenga.
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About University
Masters
Bachelors
Diploma
Foundation
Courses

Universal College of Learning (UCOL)


Overview:

Universal College of Learning (UCOL) is a tertiary institution in New Zealand, now part of Te Pūkenga - New Zealand Institute of Skills and Technology. UCOL offers a wide range of vocational and technical training programs, as well as some degree programs.


Services Offered:

    Academic Programs:

    UCOL offers a variety of programs, including certificates, diplomas, degrees, and apprenticeships.

    Student Services:

    UCOL provides support services to students, including career counseling, academic advising, and financial aid.

    Campus Life:

    UCOL has campuses in Manawatū, Whanganui, Horowhenua, and Wairarapa, offering a variety of student clubs and activities.

    International Student Support:

    UCOL provides specific support services for international students, including visa assistance and cultural orientation.

    Online Learning:

    UCOL offers online learning options through Open Polytechnic.

    Assessment of Prior Learning (APL):

    UCOL allows students to receive credit for prior learning and experience.

Student Life and Campus Experience:

UCOL offers a vibrant campus experience with a focus on practical learning and industry connections. Students can participate in clubs, sports teams, and other activities. The institution also provides support services to help students succeed in their studies.


Key Reasons to Study There:

    Practical Learning:

    UCOL emphasizes practical learning and industry connections, preparing students for successful careers.

    Flexible Study Options:

    UCOL offers a variety of study options, including full-time, part-time, and online learning.

    Affordable Education:

    UCOL offers competitive tuition rates and a range of financial aid options.

    Strong Industry Partnerships:

    UCOL has strong partnerships with industry, providing students with opportunities for internships and work placements.

Academic Programs:

UCOL offers a wide range of programs in various fields, including:

    Trades and Technology:

    Engineering, construction, automotive, and more.

    Business and Management:

    Accounting, marketing, and hospitality.

    Health and Wellbeing:

    Nursing, social work, and early childhood education.

    Creative Arts:

    Design, photography, and music.

    Primary Industries:

    Agriculture, horticulture, and viticulture.

Other:

  • UCOL is committed to providing a supportive and inclusive learning environment for all students.
  • The institution is actively involved in research and development, contributing to the advancement of knowledge and skills in its areas of expertise.
  • UCOL is a member of Te Pūkenga, a national network of institutes of technology and polytechnics.

Total programs
164
Admission Requirements

International Applicants:

  • International applicants must provide evidence that they meet the following English language proficiency requirements:
  • IELTS score of 5.0 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years

Language Proficiency Requirements

The New Zealand Certificate in Business (Administration and Technology) (Level 3) requires applicants to demonstrate proficiency in English. International applicants must meet the following requirements:

  • IELTS score of 5.0 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years
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