Graduate Certificate in Managerial Skills

Program Overview

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The Graduate Certificate in Managerial Skills from Suffolk University's Sawyer Business School enhances professionals' abilities in influencing, negotiating, and managing effectively. Through a mix of lectures, case studies, and simulations, participants develop competencies in active listening, time management, feedback, conflict resolution, and emotional intelligence. The program prepares individuals for leadership roles in various industries, including management consulting, human resources, and operations.

Program Outline

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Degree Overview:

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Overview:

The 12-credit Graduate Certificate in Managerial Skills is designed for professionals who want to enhance their ability to influence, negotiate, and manage others effectively. This certificate program is ideal for those moving into supervisory roles or those who want to further their management skillset.

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Objectives:

The program focuses on developing key competencies in several areas:

• Active listening and mentoring others: This includes learning how to provide constructive feedback, coach and develop others, and build strong relationships.
• Time and meeting management: This module focuses on developing efficient time management strategies and maximizing productivity.
• Seeking, receiving, and delivering feedback: Participants will learn how to effectively give and receive feedback in a way that is both constructive and motivational.
• Influencing (with or without formal authority): This module focuses on developing the skills needed to effectively influence others, regardless of their position or authority level.
• Stimulating positivity in the workplace: Participants will learn how to create a more positive and productive work environment for themselves and their team.
• Job crafting: This module teaches how to design and/or modify one's job to better fit their interests, skills, and strengths.
• Conflict and negotiation: Participants will learn how to effectively manage conflict and negotiate solutions that are mutually beneficial.
• Emotional intelligence in managing workplace performance: This module focuses on developing emotional intelligence to better manage interpersonal relationships and workplace situations.

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Program Description:

The program utilizes a mix of teaching strategies, including lectures, case studies, simulations, and group work. The curriculum is designed to provide participants with the opportunity to apply the theory they learn in the classroom to real-world situations.

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Outline:

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Program Content:

The program curriculum covers the following topics:

• Active Listening and Mentoring
• Time and Meeting Management
• Feedback
• Influence
• Positivity in the Workplace
• Job Crafting
• Conflict and Negotiation
• Emotional Intelligence

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Structure:

The program consists of four 3-credit courses offered over two semesters:

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Semester 1

• Leading and Influencing Teams
• Managing Yourself and Others

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Semester 2

• Conflict Resolution and Negotiation
• The Art of Feedback and Coaching

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Courses Schedule:

• Courses are offered in the evenings on weekdays.
• Each course meets once a week for three hours.
• The program can be completed in two semesters, typically within 1 year.
• Individual Modules Descriptions:
• Leading and Influencing Teams: This course focuses on the essential skills needed to effectively lead and influence teams, including communication, motivation, delegation, and team building.
• Managing Yourself and Others: This course covers the critical skills needed for successful self-management and managing others, including time management, stress management, delegation, and performance management.
• Conflict Resolution and Negotiation: This course focuses on developing the skills required to effectively manage conflict and negotiate win-win solutions.
Participants will learn about different conflict resolution styles, negotiation strategies, and mediation techniques.
• The Art of Feedback and Coaching: This course covers the essential skills for providing and receiving constructive feedback, as well as coaching and mentoring others.
Participants will learn how to give feedback in a way that is clear, specific, and actionable, and how to effectively coach others to improve their performance.

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Assessment:

Assessment methods in the program include:

• Class participation
• Individual assignments
• Group projects
• Case studies
• Final exams
The specific assessment methods may vary depending on the individual course. Grading criteria are based on a combination of factors, including the quality of written work, participation in class discussions, and performance on exams and assignments.

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Teaching:

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Teaching Methods:

The program utilizes a variety of teaching methods including:

• Lectures: Faculty members deliver lectures to introduce key concepts and theoretical frameworks.
• Case Studies: Participants analyze real-world business cases to apply theoretical concepts to practical situations.
• Simulations: Participants engage in role-playing exercises and simulations to experience real-world management situations.
• Group Work: Participants collaborate on group projects and assignments to develop teamwork skills and problem-solving abilities.

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Faculty:

The program is taught by experienced faculty members from the Sawyer Business School. These faculty members have extensive industry experience and expertise in management and organizational development.

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Unique Approaches:

• The program utilizes a blended learning approach that combines online and in-person instruction.
• The curriculum is designed to be highly interactive and engaging, with a strong emphasis on practical application.
• The program offers a flexible schedule that accommodates working professionals.

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Careers:

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Potential Career Paths:

Completion of the program can open doors to a wide range of career paths in management and leadership roles. Some potential career paths include:

• Management Consultant
• Human Resources Manager
• Project Manager
• Operations Manager
• Sales Manager
• Marketing Manager
• Team Leader
• Supervisor

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Career Outcomes:

Graduates of the program report increased confidence in their management skills, improved leadership abilities, and enhanced career advancement opportunities. Many graduates have successfully transitioned into leadership roles within their organizations or secured new positions with increased responsibilities.

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Other:

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Stackable Certificates:

The Graduate Certificate in Managerial Skills can be stacked with other graduate certificates offered by the Sawyer Business School, such as the Graduate Certificate in Leading Teams & Projects and the Graduate Certificate in Managing Talent. This allows students to customize their education and gain additional skills and knowledge in specific areas of management.

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Master's Degree Option:

The program can also be used as a stepping stone towards a Master of Science in Human Resource Management (MSHRM) or a Master of Business Administration (MBA) degree. Students who complete the Graduate Certificate in Managerial Skills can apply the credits earned towards their master's degree, potentially reducing the overall time and cost of completing their graduate education.

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Location:

The program is offered on the Suffolk University campus in Boston, Massachusetts.