Program Overview

Management Skills Certificate

Program Overview

The Management Skills Certificate is designed for individuals aspiring to enhance their management capabilities and assume leadership roles within their organizations. This program is facilitated by instructors with significant industry experience, offering practical and relevant insights that can be immediately applied in the workplace. Core areas of study include communication styles, customer service, conflict resolution, team building, leadership, marketing and branding, presentation skills, and time and stress management.

Program Details

• Credential: Certificate
• Format: Part-time
• Delivery Mode: Online or hybrid (a combination of online and in-person classes). The entire program can be completed fully online.
• Duration: 1–3 years
• Days and Times: Classes are scheduled on weekends and evenings to accommodate working professionals.
• Location: Abbotsford — Clearbrook Centre
• Tuition: $3,412 for the full program. Tuition is paid per course, and courses can be taken individually.
• Application Deadline: There is no formal application process for this program; registration is open anytime before the start of classes, subject to availability.

Entrance Requirements

There are no prerequisites for enrollment in the Management Skills Certificate program. Participants may take courses in any order and may choose to complete the entire program or select individual courses of interest.

Program Outline

Core Courses

To complete the Management Skills Certificate, participants must complete nine of the following core courses:

• MSS01 | Management Foundation
• MSS02 | Management and Communication
• MSS15 | Management and Team Building
• MSS16 | Delegating, Motivating, and Giving Feedback
• MSS17 | Leadership & Managing Change
• MSS18 | Writing in the Workplace
• MSS19 | Marketing & Branding Your Business
• MSS20 | Management and Conflict Resolution
• MSS21 | Management and Administrative Skills
• MSS25 | Leadership Skills Inventory

Workshops

Additionally, participants must complete three 6-hour workshops from the following options:

• MSS07 | Customer Service Excellence
• MSS12 | Presentation Skills
• MSS24 | Time and Stress Management

Delivery Formats

The Management Skills courses are offered in various formats: online with scheduled meetings, in-person, and hybrid. While it is possible to complete the entire program online, some courses may be offered only in specific formats, which may require planning for course availability.

Graduation

After fulfilling all program requirements and achieving the necessary grades, participants can apply for graduation. A graduation application fee is applicable. Upon approval, the Office of the Registrar will inform graduates when their certificate is ready for pickup.

Employment Facts

Significant demographic shifts in the workforce indicate a pressing need for management training. As thousands of baby boomers retire daily, the demand for skilled leaders is more critical than ever. The Management Skills Certificate can enhance career prospects and support individuals in securing competitive salaries in a changing job market.

Additional Information

• Textbooks: All course readings are provided online at no additional cost; there is no requirement to purchase textbooks.
• Computer Requirements: For those participating in online classes, a reliable computer or laptop (PC or Mac) with internet access and up-to-date software is necessary. Basic school supplies, such as notebooks and pens, are also required at the individual's expense.