Office Administration - General

Program Overview

Through hands-on learning and development of technical, organizational, and interpersonal skills, graduates are equipped to handle the demands of modern work environments. The program includes a work placement component and offers career opportunities in various industries, including healthcare, education, and the private sector.

Program Outline

Delivery:

Full-time

Length:

1 year

Start:

September 2024 The program covers topics such as communication, global networking, customer service, bookkeeping, and document processing.

Objectives:

• Develop strong computer and organizational skills.
• Acquire specific business skills including bookkeeping, customer service, and document processing.
This program focuses on providing students with the tools and knowledge to meet these demands. Through hands-on learning and the development of creative thinking skills, graduates are prepared to handle the challenges of modern work environments.

Note:

Students who successfully complete this program are eligible to apply to level 3 of the Office Administration - Executive (1096) diploma program. Admission is not guaranteed and space is limited. A ranking process may be used depending on the number of applications and available seats.

Outline:

Program Content:

• Business Communications
• Document Processing
• Accounting Fundamentals
• Customer Service
• Human Resources Management
• Project Management
• Business Law
• Teamwork and Leadership

Program Structure:

The program is divided into two terms, with each term consisting of five courses. Students will attend classes Monday to Friday, typically from 8:30 am to 4:30 pm.

Course Schedule:

• Fall Term: ACCT-1076, BUSM-1026, BUSO-1017, COMM-1006, CISC-1066
• Winter Term: ACCT-1078, BUSM-1028, MGMT-1007, COMM-1008, CISC-1068

Individual Modules:

• ACCT-1076: Introduction to Accounting - This course introduces students to the fundamentals of accounting, including bookkeeping, financial statements, and accounting principles.
• BUSM-1026: Business Math - This course covers basic math skills with a focus on applications in business, including calculations, ratios, and percentages.
• COMM-1006: Communication Skills for Business - This course focuses on developing effective communication skills for business settings, including writing, speaking, and interpersonal communication.
• CISC-1066: Introduction to Computers - This course introduces students to basic computer skills, including operating systems, software applications, and internet usage.
• ACCT-1078: Intermediate Accounting - This course builds upon the concepts learned in Introduction to Accounting, covering more advanced topics such as cost accounting, managerial accounting, and financial analysis.
• BUSM-1028: Business Statistics - This course introduces students to basic statistical concepts and methods, with a focus on applications in business decision-making.
• COMM-1008: Effective Presentations - This course focuses on developing skills for delivering effective presentations, including audience analysis, presentation structure, and visual aids.
• CISC-1068: Introduction to Spreadsheets - This course introduces students to spreadsheet software, covering basic functions, formulas, and data analysis.

Assessment:

Assessment Methods:

• Assignments
• Projects
• Exams
• Participation
• Presentations

Assessment Criteria:

• Knowledge and understanding of course material
• Ability to apply concepts to real-world situations
• Communication and critical thinking skills
• Teamwork and collaboration skills

Teaching:

Teaching Methods:

• Lectures
• Discussions
• Case studies
• Simulations
• Guest speakers

Faculty:

The program is taught by experienced faculty with industry experience and expertise in office administration.

Unique Approaches:

• The program uses a hands-on learning approach, with a focus on practical skills development.
• Students have the opportunity to participate in real-world projects and simulations.
• The program incorporates the latest technology and software applications.

Careers:

Potential Career Paths:

• Executive Assistant
• Administrative Assistant
• Records Management Technician
• Receptionist
• Data Entry Clerk
• Accounting and Related Clerk
• Payroll Administrator
• Publication and Regulatory Clerk
• Customer Service Representative
They can find employment in a variety of industries, including healthcare, education, government, and the private sector.

Career Outcomes:

The program prepares students for successful careers in office administration. Graduates are highly sought-after by employers due to their strong skills and knowledge base.

Other:

• The program includes a work placement component, which allows students to gain practical experience in an office setting.
• Students have the opportunity to participate in co-curricular activities, such as clubs and organizations.
• The program is offered on a full-time basis, with a start date in September.